Chattrik Omni Channel
Chattrik Omni Channel brings Facebook Messenger, Instagram, and website live chat conversations into one shared inbox.
What Chattrik Omni Channel is
Chattrik Omni Channel brings Facebook Messenger, Instagram, and website live chat conversations into one shared inbox. Agents can review earlier conversations across channels for context, then filter, tag, assign, and prioritize chats. Teams can route conversations to agents or departments and add private internal notes. Conversation and team activity insights help monitor performance. The service is available on web, Android, and iOS; its mobile app provides shared inbox access, replies, and real-time notifications. Chattrik describes the product as built for growing businesses and suitable for businesses of all sizes. Its listed industries include logistics, finance, education, real estate, IT services, healthcare, e-commerce, travel, home services, recruitment, automotive, and law firms. Starter is $14.99 per month per seat, and Growth is $39.99 per month per seat; Enterprise has custom pricing. There is no free plan. The pricing page says there are no setup fees and subscriptions can be canceled anytime.
Good
- Combines three conversation channels in one inbox
- Agents can review earlier conversations
- Chats can be routed to agents or departments
- Mobile app supports replies and real-time notifications
- Conversation and team activity insights are included
Watch out
- No free plan
- Enterprise pricing is custom
- Starter and Growth prices are per seat
Who it suits
It suits teams that handle customer messages across Facebook Messenger, Instagram, and website live chat. Businesses that need assignment, routing, internal notes, and mobile inbox access may find its tools relevant.
Verdict
Chattrik Omni Channel brings several customer messaging channels into a shared workflow, with organization and team insights. Check the per-seat plan details and custom Enterprise pricing against your needs.
Plans and prices
From Chattrik Omni Channel's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $14.99 a month | AI Chatbot · Omni Channel · Install chat widget · Email support · $14.99 Per Seats |
| Growth | $39.99 a month | All Starter features · Chat routing · Departments · Reports · Dedicated account manager · $39.99 Per Seats |
| Enterprise | Priced on request | Social and business channels · Custom analytics · Customer portal · Unified agent workspace · Custom Pricing |
The facts
Each one read from Chattrik Omni Channel's own pages, with the date it was checked.
What it does
- Conversation history
- The product lets agents view previous customer conversations across channels for context.checked 4 Oct 2026
- Industries
- The maker lists logistics, finance, education, real estate, IT services, healthcare, e-commerce, travel, home services, recruitment, automotive, and law firms as industries served.checked 4 Oct 2026
- Organization
- The unified inbox supports filtering, tagging, assigning, and prioritizing conversations.checked 4 Oct 2026
- Performance
- The product provides insights into conversations and team activity to help monitor performance.checked 4 Oct 2026
- Pricing terms
- The pricing page labels Starter and Growth prices “Per Seats” and says there are no setup fees and subscriptions can be canceled anytime.checked 4 Oct 2026
- Purpose
- Chattrik Omni Channel brings Facebook Messenger, Instagram, and website live chat conversations into one inbox.checked 4 Oct 2026
- Security
- The maker lists security settings and controls, including trusted domains and banning customers, but the product page does not specify security certifications or compliance standards.checked 4 Oct 2026
- Support
- The pricing page includes email support in Starter and live chat support plus a dedicated account manager in Growth.checked 4 Oct 2026
- Supported mobile systems
- Chattrik says its mobile app offers Android and iOS experiences and links to Google Play and Apple's App Store.checked 4 Oct 2026
- Target users
- The product page describes Omni Channel as built for growing businesses, and says it suits businesses of all sizes.checked 4 Oct 2026
Where it runs
- Mobile app
- The Chattrik mobile app provides access to the shared inbox and supports replies and real-time notifications on the go.checked 4 Oct 2026
The company
- Team collaboration
- Agents can assign chats, route conversations to agents or departments, and share private internal notes.checked 4 Oct 2026
Money
- Trial
- The maker advertises a free trial, but the pages reviewed do not state its duration.checked 4 Oct 2026
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