
Chattrik Omni Channel
6.7#14 in social customer service softwareFrom $14.99 a monthAndroidiOSWeb
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It suits teams that handle customer messages across Facebook Messenger, Instagram, and website live chat. Businesses that need assignment, routing, internal notes, and mobile inbox access may find its tools relevant.
The free Start tier may suit a small support operation that needs one agent and unlimited customers. Teams needing more agents or features such as multi-channel support can consider the paid tiers.