Chattrik Omni Channel
6.7#14 in social customer service softwareFrom $14.99 a monthAndroidiOSWeb
VisitChattrik Omni Channel vs ViralDashboard
ViralDashboard
8.0#3 in social media analytics softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Chattrik Omni Channel | ViralDashboard |
|---|---|---|
| Security | The maker lists security settings and controls, including trusted domains and banning customers, but the product page does not specify security certifications or compliance standards. | The security page says production runs on AWS with Frankfurt primary hosting, US East failover, private subnets, multi-AZ deployment and Cloudflare DDoS protection. |
| Support | The pricing page includes email support in Starter and live chat support plus a dedicated account manager in Growth. | Pricing lists email support for Creator, priority support for Pro and Business, a dedicated account manager for Agency, phone and Slack for White-Label, and 24/7 dedicated support for Enterprise. |
| Trial | The maker advertises a free trial, but the pages reviewed do not state its duration. | The 14-day trial requires a card up front, and the maker says users can cancel before it ends without being charged. |
Chattrik Omni Channel plans
- Starter$14.99 a month
- Growth$39.99 a month
- EnterprisePriced on request
ViralDashboard plans
- FreeFree
- StarterPriced on request
- GrowthPriced on request
- Agency$149 a month
- White-Label$299 a month
- EnterprisePriced on request
Pick Chattrik Omni Channel if…
It suits teams that handle customer messages across Facebook Messenger, Instagram, and website live chat. Businesses that need assignment, routing, internal notes, and mobile inbox access may find its tools relevant.
Pick ViralDashboard if…
You want what its maker publishes above — check its page for the details.