Sendiee Teambox

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Score7.5

Rank#1 of 35

From$1.83/mo

Free planYes

Free trialYes

Runs onAndroid, iOS, macOS, Web, Windows

Summary

Sendiee Teambox is a shared team inbox that brings WhatsApp, Instagram, Messenger, and LINE conversations into a common queue. Messages from one customer across supported channels can be grouped in a single thread. Teams can use condition-based routing, assign chats manually, or use AI handover to direct a human request to a team and round-robin an agent with a summary. Admin, Manager, Team Lead, and Agent roles support role-based visibility and team management. Inbox tools include advanced filters, custom statuses, assignment history, and insights into volume, response time, and resolution. AI features include translation, summaries, quick replies, per-chat controls, and live manager instructions. The apps are available on web, macOS, Windows, iPhone, iPad, and Android, with push notifications and mobile biometric locks. The free plan includes one channel, one AI assistant, 1,000 contacts, 1,000 conversations per month, and one team member. Paid plans are listed from $12 per month when billed annually, and a 14-day trial is available.

Who it is for

Teambox suits support and sales teams managing customer conversations across supported messaging channels. Its plans range from a free single-channel option to paid shared inbox plans with larger team limits.

What is good

Combines supported channels in a shared inbox
Supports condition-based routing and manual assignment
Includes role-based conversation visibility
Mobile apps include push notifications
Free plan includes 1,000 conversations per month

What to know first

Free plan limited to one channel
Free plan limited to one team member
Creator plans do not include WhatsApp

Verdict

Sendiee Teambox brings several messaging channels, team assignment, and inbox controls into one shared workspace. Compare channel, contact, conversation, and team limits across plans before choosing.

Sendiee Teambox plans and pricing

All plans

Free Free 1 channel · 1 AI assistant · 1,000 contacts · 1,000 conversations/month · 1 team member sendiee.com · 30 Sept 2026

Creator Lite $22/yr billed annually Instagram and Messenger · no WhatsApp · 30,000 contacts · 2 users · shared team inbox sendiee.com · 30 Sept 2026

Creator Plus $29/yr billed annually Instagram and Messenger · no WhatsApp · 80,000 contacts · 5 users · 10 agents · 3 teams · shared inbox sendiee.com · 30 Sept 2026

Growth $30/yr billed annually 1 channel · 5,000 contacts · 10,000 conversations/month · 5 team members sendiee.com · 30 Sept 2026

Pro $52/yr billed annually 2 channels · 30,000 contacts · 1 Lakh conversations/month · 10 users · 5 agents · shared inbox sendiee.com · 30 Sept 2026

Business $67/yr billed annually 3 channels · 80,000 contacts · 10 Lakh conversations/month · 20 users · 10 agents · 3 teams · shared inbox sendiee.com · 30 Sept 2026

Compared on social customer service software

Free plan: Yessendiee.com
Social accounts: 2sendiee.com
Unified social inbox: Yessendiee.com
Comment management: Yessendiee.com
Reply automation: Yessendiee.com
Team assignment: Yessendiee.com
Mobile app: Yessendiee.com

Facts

Product: Sendiee Teambox is a shared team inbox that brings WhatsApp, Instagram, Messenger and LINE conversations into one queue.sendiee.com · 30 Sept 2026
Cross-channel threads: Messages from one customer across supported channels appear in a single conversation thread.sendiee.com · 30 Sept 2026
Routing and handover: Teambox supports condition-based routing, manual assignment, and AI handover that routes a human request to a team and round-robins an agent with a summary.sendiee.com · 30 Sept 2026
Teams and roles: The product lists Admin, Manager, Team Lead and Agent roles, with role-based conversation visibility and team management.sendiee.com · 30 Sept 2026
AI tools: Features include per-chat AI controls, live manager instructions, translation, conversation summaries and quick replies.sendiee.com · 30 Sept 2026
Inbox controls: The inbox supports advanced filters, custom statuses, assignment history, and team and agent insights for volume, response time and resolution.sendiee.com · 30 Sept 2026
Integrations: The pricing feature matrix lists Shopify, Zoho and Meta Pixel (CAPI) on Pro and Business, and custom integrations on Enterprise.sendiee.com · 30 Sept 2026
Apps: Teambox is available on the web, macOS, Windows, iPhone and iPad, and Android; its apps include push notifications and mobile biometric locks.sendiee.com · 30 Sept 2026
Plan availability: The shared inbox is included with Pro, Business, Creator Lite, Creator Plus and Enterprise plans; the apps are free downloads.sendiee.com · 30 Sept 2026
Support: The pricing page lists priority support with Pro, Business, Creator Plus and Enterprise, and an account manager with Business and Enterprise.sendiee.com · 30 Sept 2026
Notable limits: Pro includes 10 team members, 5 agents and 1 team, while Business includes 20 members, 10 agents and 3 teams.sendiee.com · 30 Sept 2026
Security: Sendiee states that it encrypts data at rest with AES-256 and in transit with TLS 1.2+, and offers a SOC 2 Type II report under NDA while its policy says Type I was attested in 2025.sendiee.com · 30 Sept 2026
Company: Sendiee describes Teambox as an omnichannel shared inbox for support and sales teams and says Sendiee is a Codestormx product registered in Tiruppur, Tamil Nadu.sendiee.com · 30 Sept 2026