
Sendiee Teambox
7.3#7 in social customer service softwareFrom $22 a yearFree planAndroidiOSWebmacOS
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| Fact | Sendiee Teambox | ViralDashboard |
|---|---|---|
| Integrations | The pricing feature matrix lists Shopify, Zoho and Meta Pixel (CAPI) on Pro and Business, and custom integrations on Enterprise. | The service advertises Zapier and Make connectors plus native Slack, Microsoft Teams, HubSpot, Salesforce, Canva, Google Drive, Unsplash and Giphy connections. |
| Notable limits | Pro includes 10 team members, 5 agents and 1 team, while Business includes 20 members, 10 agents and 3 teams. | Each plan includes a monthly allowance of X posts, and X posts containing a link use AI credits; unused monthly AI credits do not roll over. |
| Product | Sendiee Teambox is a shared team inbox that brings WhatsApp, Instagram, Messenger and LINE conversations into one queue. | ViralDashboard describes itself as an AI-powered platform for publishing to social networks, managing messages in a unified inbox, creating designs, and producing reports. |
| Security | Sendiee states that it encrypts data at rest with AES-256 and in transit with TLS 1.2+, and offers a SOC 2 Type II report under NDA while its policy says Type I was attested in 2025. | The security page says production runs on AWS with Frankfurt primary hosting, US East failover, private subnets, multi-AZ deployment and Cloudflare DDoS protection. |
| Support | The pricing page lists priority support with Pro, Business, Creator Plus and Enterprise, and an account manager with Business and Enterprise. | Pricing lists email support for Creator, priority support for Pro and Business, a dedicated account manager for Agency, phone and Slack for White-Label, and 24/7 dedicated support for Enterprise. |
Teambox suits support and sales teams managing customer conversations across supported messaging channels. Its plans range from a free single-channel option to paid shared inbox plans with larger team limits.
You want what its maker publishes above — check its page for the details.