Mixdesk
8.1#1 in lead routing softwareFrom $49 a monthFree planAndroidiOSWebAPI
VisitMixdesk vs Sendiee Teambox
Sendiee Teambox
7.3#7 in social customer service softwareFrom $22 a yearFree planAndroidiOSWebmacOS
VisitWhat both publish
| Fact | Mixdesk | Sendiee Teambox |
|---|---|---|
| Company | The site identifies Beautiful Interaction International Co., Limited as the company behind Mixdesk and says the Mixdesk global brand launched in 2024. | Sendiee describes Teambox as an omnichannel shared inbox for support and sales teams and says Sendiee is a Codestormx product registered in Tiruppur, Tamil Nadu. |
| Integrations | Mixdesk supports integrations through APIs, webhooks, SDKs and other system connections; listed third-party AI agent connections include Coze and Dify. | The pricing feature matrix lists Shopify, Zoho and Meta Pixel (CAPI) on Pro and Business, and custom integrations on Enterprise. |
| Product | Mixdesk is an AI customer engagement platform that combines messaging channels, automation, AI Agents and human collaboration in one workspace. | Sendiee Teambox is a shared team inbox that brings WhatsApp, Instagram, Messenger and LINE conversations into one queue. |
| Security | The privacy policy says the company uses encryption, anonymization, access controls and security audits to protect user information. | Sendiee states that it encrypts data at rest with AES-256 and in transit with TLS 1.2+, and offers a SOC 2 Type II report under NDA while its policy says Type I was attested in 2025. |
Mixdesk plans
- FreeFree
- Essential$49 a month
- Pro$199 a month
- ExpertPriced on request
Sendiee Teambox plans
- FreeFree
- Creator Lite$22 a year
- Creator Plus$29 a year
- Growth$30 a year
- Pro$52 a year
- Business$67 a year
Pick Mixdesk if…
Mixdesk suits sales, support, and ecommerce teams serving customers across multiple messaging channels and languages. Its shared workspace and routing tools may also help teams coordinating human agents with AI responses.
Pick Sendiee Teambox if…
Teambox suits support and sales teams managing customer conversations across supported messaging channels. Its plans range from a free single-channel option to paid shared inbox plans with larger team limits.