Juphy
The facts below are what the maker publishes about Juphy, checked and dated. Our editors have not written about it yet.
Plans and prices
From Juphy's own pricing page, checked 21 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $19 a month | up to 50K visitors/month · 1K products · reports · 14-day free trial · $19/month |
| Essentials | $49 a month | up to 50K visitors/month · 5K products · Starter features · AI pop-ups · 14-day free trial · $49/month |
| Scale | $99 a month | up to 50K visitors/month · 15K products · Essentials features · email forwarding · visitor footprints · integrations · SmartBox Q&A · 14-day free trial · $99/month |
The facts
Each one read from Juphy's own pages, with the date it was checked.
What it does
- AI limitation
- Juphy's terms warn that AI-generated output can be incomplete or inaccurate and requires customer review for suitability.checked 21 Oct 2026
- AI pop-ups
- The Essentials plan adds AI pop-ups for conversion and engagement use cases.checked 21 Oct 2026
- API availability
- Juphy's published customer-service guidance says API-based custom integrations were not its preferred path and recommends marketplace integrations or Zapier instead.checked 21 Oct 2026
- Audience
- Juphy presents the product for Shopify brands and ecommerce teams seeking to automate support and help shoppers buy.checked 5 Oct 2026
- Catalog training
- Products, variants, inventory, policies and FAQs are synchronized automatically so the assistant can use current store information.checked 21 Oct 2026
- Data handling
- Juphy’s privacy policy says it does not sell personal information and that payment card details are processed by payment providers rather than stored directly by Juphy.checked 5 Oct 2026
- Data privacy
- Juphy says payment-card details are handled by authorized payment providers rather than stored directly by Juphy, while conversation, usage and technical data may be processed to operate the service.checked 21 Oct 2026
- Documentation and training
- Capterra lists Juphy support resources including a knowledge base, FAQs, webinars, documentation, videos, email/help desk, chat and phone support.checked 21 Oct 2026
- Founders
- Crunchbase lists Alara Eren Iplikcioglu, Eyup Ibisoglu and Osman Erdi Balcıoglu as founders.checked 21 Oct 2026
- Historical email support
- An official product update described Gmail integration as beta and said custom email integration was planned for testing.checked 21 Oct 2026
- Human handoff
- Complex conversations can be passed to staff with the prior conversation context included.checked 21 Oct 2026
- Human-style answers
- Juphy says it understands intent, context and follow-up questions and responds in a store's brand voice.checked 21 Oct 2026
- Insights
- The product provides reports and insight into shopper demand, objections and missed revenue opportunities.checked 21 Oct 2026
- Integrations
- The Shopify listing says Juphy works with Shopify Checkout, Shopify Admin, Gorgias, Judge.me, Klaviyo and Zendesk.checked 21 Oct 2026
- Legal name
- Crunchbase identifies the legal entity as Juphy, Inc. and lists it as an active private company.checked 21 Oct 2026
- License
- Juphy's terms state that Juphy and its licensors own the service software, designs and documentation, indicating proprietary software rather than open-source licensing.checked 21 Oct 2026
- Limit: chatbot glitches
- A Shopify reviewer reports occasional minor glitches while training the chatbot.checked 21 Oct 2026
- Limit: missing capabilities
- Product Hunt criticism mentions unclear UI or menus, missing mobile apps, translation needs and incomplete or returned email support.checked 21 Oct 2026
- Limit: mobile coverage
- G2's review summary identifies the absence of a mobile app as a recurring limitation.checked 21 Oct 2026
- Limit: reliability and support
- A January 2026 Trustpilot reviewer reports a months-long synchronization problem and no replies through chat or email for over a month.checked 21 Oct 2026
Where it runs
- Changelog: mobile app
- Juphy's changelog says more than 100 customers tested its mobile app and that feedback would guide further improvements.checked 21 Oct 2026
- Changelog: WhatsApp and Okta
- The changelog describes a planned direct WhatsApp integration and an Okta single-sign-on structure for teammate access.checked 21 Oct 2026
The company
- Company
- The Shopify listing identifies the developer as Juphy, Inc. and lists its address as 1330 NE 136th ave, Vancouver, WA, 98684, US.checked 5 Oct 2026
- Company profile
- LinkedIn describes Juphy AI as a privately held software-development company with 11–50 employees, headquartered in Wilmington, Delaware, and founded in 2018.checked 21 Oct 2026
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