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Juphy vs Mixdesk

Juphy

6.9#13 in social customer service softwareFrom $19 a month
Web
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Mixdesk logo

Mixdesk

8.1#1 in lead routing softwareFrom $49 a month
Free planAndroidiOSWebAPI
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What both publish

FactJuphyMixdesk
CompanyThe Shopify listing identifies the developer as Juphy, Inc. and lists its address as 1330 NE 136th ave, Vancouver, WA, 98684, US.The site identifies Beautiful Interaction International Co., Limited as the company behind Mixdesk and says the Mixdesk global brand launched in 2024.
IntegrationsThe Shopify listing says Juphy works with Shopify Checkout, Shopify Admin, Gorgias, Judge.me, Klaviyo and Zendesk.Mixdesk supports integrations through APIs, webhooks, SDKs and other system connections; listed third-party AI agent connections include Coze and Dify.
LicenseJuphy's terms state that Juphy and its licensors own the service software, designs and documentation, indicating proprietary software rather than open-source licensing.The reviewed product pages and developer documentation do not state an open-source license for Mixdesk; the iOS SDK page refers to an open-source chat interface and GitHub code.
Rating on Capterra4.6 out of 5 from 9 reviews0.0 out of 5 from 0 reviews
Rating on G24.6 out of 5 from 93 reviews0 out of 5 from 0 reviews
SecurityThe privacy policy says Juphy uses reasonable administrative, technical, and organizational safeguards, while noting it cannot guarantee absolute security.The privacy policy says the company uses encryption, anonymization, access controls and security audits to protect user information.

Juphy plans

  • Starter$19 a month
  • Essentials$49 a month
  • Scale$99 a month

Mixdesk plans

  • FreeFree
  • Essential$49 a month
  • Pro$199 a month
  • ExpertPriced on request

Pick Juphy if…

You want what its maker publishes above — check its page for the details.

Pick Mixdesk if…

Mixdesk suits sales, support, and ecommerce teams serving customers across multiple messaging channels and languages. Its shared workspace and routing tools may also help teams coordinating human agents with AI responses.

Charts they share