Best IT Knowledge Base Software in 2026 · page 2
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osTicket
Free web software offers customer self-service, a help center, automated tickets, and SLA management.
Free planWebAPISelf-hosted7.1From $12 a month - 27
SuperOps
SuperOps is an endpoint-management platform for IT teams, with a focus on managing AI agents that handle workflows within IT-defined guardrails.
AndroidiOSWebLinux7.1From $1.50 a month - 28
ITarian Remote Desktop
Android app for remote desktop access and file transfers, with iOS, macOS, and Windows support.
Free planAndroidiOSmacOSWindows7.0Free plan - 29
Docusnap
Web and self-hosted software for documenting IT environments; Windows and Linux are listed platforms.
WebAPILinuxmacOS6.9 - 30
Gfacility
Android and web service software for IT, facilities, and workplace operations, with a knowledge base.
AndroidiOSWebAPI6.9 - 31
Alemba Service Manager
Alemba Service Manager is IT service management and enterprise service management software for large and mid-sized organizations with mature, governed operations.
AndroidiOSWebAPI6.8 - 32
6.8From $29 a month - 33
IT Portal
IT Portal is a cloud-based and on-premises platform for storing and managing IT infrastructure documentation, technical data, passwords,…
AndroidiOSWebAPI6.8From $14 a month - 34
Helpjuice
Helpjuice is a knowledge base platform for organizing and finding company or customer documentation.
WebAPIExtension6.7From $249 a month - 35
SupportPal
WebAPILinuxSelf-hosted6.7From $299.95 a year - 36
Helpy
Open-source web help desk with shared inbox, help center, SLA tracking, and ticket automation.
WebAPISelf-hosted6.6From $40 a month - 37
Zoho Desk
Free planAPI6.6From ₹420 a month - 38
Bloomfire
Android and web software for publishing information to employees and external audiences.
AndroidiOSWebAPI6.5 - 39
Guru
Android and iOS apps and a web platform for internal knowledge sharing, with SSO and version history.
AndroidiOSWebAPI6.5 - 40
Hornbill IT Asset Management
Hornbill IT Asset Management tracks hardware, software, cloud, and on-premise assets throughout their lifecycle.
AndroidiOSWebAPI6.5 - 41
Liongard
Web software that finds and tracks assets throughout an organization's IT systems.
WebAPILinuxmacOS6.5 - 42
Mojo Helpdesk
WebAPI6.5From $14 a month - 43
ITFlow
Free web platform tracks client contacts, equipment, licenses, support requests, and billing.
Free planWebAPILinuxSelf-hosted6.3Free plan - 44
OTRS
Android and iOS help desk software with ticket queues, a service catalog and a knowledge base.
AndroidiOSWebAPI6.3 - 45
Runbook
Web6.3From $40 a month - 46
Tessio
Self-hosted IT service software includes forms, dashboards, ticket workflows, and an AI queue assistant.
Free planWebSelf-hosted6.1Free plan - 47
Process Street
AndroidiOSWeb6.0 - 48
TeamDynamix ITSM
AndroidiOSWebAPI6.0 - 49
Document360
Document360 provides software for creating and managing knowledge bases and documentation for customers and employees.
WebAPIExtension5.9 - 50
Tettra
Tettra is a web-based knowledge management service for publishing information to internal and external audiences.
Web5.9From $8 a month