Best IT Knowledge Base Software in 2026 · page 2
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osTicket
osTicket is an open-source support ticketing system for handling inquiries received through email, web forms, and API.
Free planWebAPISelf-hosted7.1From $12 a month - 27
SuperOps
SuperOps is an endpoint-management platform for IT teams, with a focus on managing AI agents that handle workflows within IT-defined guardrails.
AndroidiOSWebLinux7.1From $1.50 a month - 28
ITarian Remote Desktop
ITarian Remote Desktop is a remote support tool that lets technicians connect to customer devices, troubleshoot issues and take control from a centralized platform.
Free planAndroidiOSmacOSWindows7.0Free plan - 29
Docusnap
Docusnap inventories IT infrastructure and turns the collected information into documentation, network maps, and reports.
WebAPILinuxmacOS6.9 - 30
Gfacility
Gfacility is a cloud platform that brings IT, facility, and workplace service management together for enterprise teams.
AndroidiOSWebAPI6.9 - 31
Alemba Service Manager
Alemba Service Manager is IT service management and enterprise service management software for large and mid-sized organizations with mature, governed operations.
AndroidiOSWebAPI6.8 - 32
IT Glue
IT Glue is a structured documentation platform for IT service providers and IT teams.
AndroidiOSWebAPI6.8From $29 a month - 33
IT Portal
IT Portal is a cloud-based and on-premises platform for storing and managing IT infrastructure documentation, technical data, passwords,…
AndroidiOSWebAPI6.8From $14 a month - 34
Helpjuice
Helpjuice is a knowledge base platform for organizing and finding company or customer documentation.
WebAPIExtension6.7From $249 a month - 35
SupportPal
WebAPILinuxSelf-hosted6.7From $299.95 a year - 36
Helpy
WebAPISelf-hosted6.6From $40 a month - 37
Zoho Desk
Free planAPI6.6From ₹420 a month - 38
Bloomfire
AndroidiOSWebAPI6.5 - 39
Guru
Guru is web-based software for publishing internal content, with single sign-on support, version history, and content analytics.
AndroidiOSWebAPI6.5 - 40
Hornbill IT Asset Management
Hornbill IT Asset Management tracks hardware, software, cloud, and on-premise assets throughout their lifecycle.
AndroidiOSWebAPI6.5 - 41
Liongard
Liongard provides asset intelligence and continuous visibility across IT systems, including cloud, SaaS, identity, network, and security assets.
WebAPILinuxmacOS6.5 - 42
Mojo Helpdesk
WebAPI6.5From $14 a month - 43
ITFlow
ITFlow is a free, open-source platform for client IT documentation, ticketing, and billing, aimed at small managed service providers.
Free planWebAPILinuxSelf-hosted6.3Free plan - 44
OTRS
OTRS is help desk and IT service management software for customer service, IT service management, and corporate security.
AndroidiOSWebAPI6.3 - 45
Runbook
Web6.3From $40 a month - 46
Tessio
Tessio is a self-hosted IT service management platform with ticketing, inventory, forms, dashboards, a knowledge base, and workflow automation.
Free planWebSelf-hosted6.1Free plan - 47
Process Street
AndroidiOSWeb6.0 - 48
TeamDynamix ITSM
AndroidiOSWebAPI6.0 - 49
Document360
Document360 provides software for creating and managing knowledge bases and documentation for customers and employees.
WebAPIExtension5.9 - 50
Tettra
Tettra is a web-based knowledge management service for publishing information to internal and external audiences.
Web5.9From $8 a month