Helpjuice
Helpjuice is a knowledge base platform for organizing and finding company or customer documentation.
What Helpjuice is
Helpjuice is a knowledge base platform for organizing and finding company or customer documentation. It provides article planning, version control, link management, glossaries, unlimited categories and articles, rich-text editing, collaboration, comments, approvals, revisions, and media embedding. Teams can use content analytics, custom domains, version history, API access, and a Chrome extension that surfaces knowledge inside Slack, Microsoft Teams, Zendesk, and Freshdesk. Helpjuice lists integrations with Salesforce, Olark, Zapier, and other tools. Its multilingual support covers 300+ languages with AI-powered translation. AI writing, search, and chatbot features are available through the AI Suite, excluded from the Knowledge Base plan. Plans are Knowledge Base at $249 a month for 30 users and 12GB, AI-Knowledge Base at 449.00 USD for 100 users and 24GB, and Unlimited AI-Knowledge Base at 799.00 USD with unlimited users and 38GB. A full-access trial lasts 14 days without a credit card. Security listings include roles, access control, SSO, GDPR compliance, and SOC 2.
Good
- Unlimited categories and articles
- Multilingual support covers 300+ languages
- AI-powered translation available
- SSO and custom domains supported
- 14-day full-access trial without credit card
Watch out
- No free plan
- AI Suite excluded from Knowledge Base plan
- Higher plans increase monthly cost
Who it suits
Helpjuice suits support, operations, enablement, onboarding, SaaS, product-led, and high-growth teams managing documentation. It supports web, API, and extension use.
Verdict
Helpjuice combines structured documentation, collaboration, search, analytics, and integrations for company knowledge bases. AI capabilities depend on the selected plan, with paid tiers and a 14-day trial.
Plans and prices
From Helpjuice's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Knowledge Base | $249 a month | 30 users · 12GB file storage · AI Suite not included · AI article translation · 249 /mo |
| AI-Knowledge Base | $449 a month | 100 users · 24GB file storage · AI Suite included · SSO · 449 /mo |
| Unlimited AI-Knowledge Base | $799 a month | Unlimited users · 38GB file storage · AI Suite included · SSO · Unlimited customization credits · 799 /mo |
The facts
Each one read from Helpjuice's own pages, with the date it was checked.
What it does
- AI tools
- The product offers AI writing, search, and chatbot features, though its pricing page says the AI Suite is not included in the Knowledge Base plan.checked 9 Oct 2026
- API
- Helpjuice lists API access among its platform features.checked 9 Oct 2026
- Authoring
- The editor supports rich text, collaboration, comments and feedback, approval workflows, revisions, and media embedding.checked 9 Oct 2026
- Content analytics
- Yeschecked 20 Sep 2026
- Content management
- Features include article planning, version control, link management, a glossary, and unlimited categories and articles.checked 9 Oct 2026
- Custom domain
- Yeschecked 20 Sep 2026
- Integrations
- The maker lists integrations including Slack, Microsoft Teams, Salesforce, Zendesk, Chrome, Olark, Zapier, and Freshdesk.checked 9 Oct 2026
- Intended users
- The maker describes Helpjuice as built for support, operations, enablement, onboarding, SaaS and product-led teams, and high-growth companies.checked 9 Oct 2026
- Languages
- Helpjuice states that its multilingual support covers 300+ languages and includes AI-powered translation.checked 9 Oct 2026
- Product
- Helpjuice is a knowledge base platform for organizing and finding company or customer documentation.checked 9 Oct 2026
- Publishing audience
- bothchecked 20 Sep 2026
- Security
- The maker lists access control, user roles, SSO, GDPR compliance, and SOC 2 among its security or compliance features and claims.checked 9 Oct 2026
- SSO support
- Yeschecked 20 Sep 2026
- Support
- The maker advertises 24x5 support, priority support, and onboarding assistance.checked 9 Oct 2026
- Version history
- Yeschecked 20 Sep 2026
Where it runs
- Browser extension
- The Helpjuice Chrome extension provides access to knowledge from other tools, including Slack, Microsoft Teams, Zendesk, and Freshdesk.checked 9 Oct 2026
The company
- Company
- Helpjuice describes itself as a remote-first company and says it has operated since 2011.checked 9 Oct 2026
- Founded
- 2011checked 28 Sep 2026
Money
- Free plan
- Nochecked 20 Sep 2026
- Trial
- Helpjuice offers full access free for 14 days without a credit card, according to its pricing page.checked 9 Oct 2026
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