Helpjuice
6.7#16 in hr knowledge base softwareFrom $249 a monthWebAPIExtension
VisitHelpjuice vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Helpjuice | Zendesk Guide |
|---|---|---|
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | No | No |
| Integrations | The maker lists integrations including Slack, Microsoft Teams, Salesforce, Zendesk, Chrome, Olark, Zapier, and Freshdesk. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| Languages | Helpjuice states that its multilingual support covers 300+ languages and includes AI-powered translation. | Zendesk says Guide articles can be translated into more than 40 languages. |
| Publishing audience | both | both |
Helpjuice plans
- Knowledge Base$249 a month
- AI-Knowledge Base$449 a month
- Unlimited AI-Knowledge Base$799 a month
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick Helpjuice if…
Helpjuice suits support, operations, enablement, onboarding, SaaS, product-led, and high-growth teams managing documentation. It supports web, API, and extension use.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.