Runbook
The facts below are what the maker publishes about Runbook, checked and dated. Our editors have not written about it yet.
Plans and prices
From Runbook's own pricing page, checked 2 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $40 a month | 5 members · 0 guest users · 1 workspace · 20K public page views/mo · 20GB storage · no SAML SSO |
| Standard | $180 a month | 20 members · 200 guest users · 5 workspaces · 100K public page views/mo · 100GB storage · SAML SSO |
| Premium | $600 a month | 50 members · 1,000 guest users · 500 workspaces · 300K public page views/mo · 300GB storage · SAML SSO |
| Enterprise | Priced on request | 300 members · unlimited guest users · 500 workspaces · 1M public page views/mo · 300GB storage · SAML SSO |
The facts
Each one read from Runbook's own pages, with the date it was checked.
What it does
- AI support
- Runbook describes itself as MCP-compliant for local and remote use, allowing AI to search manuals, summarize policies, and execute processes.checked 2 Oct 2026
- Audience
- The site names HR, customer support, IT, sales, operations, software development, maintenance, education, food service, hospitality, and construction teams as use cases.checked 2 Oct 2026
- Availability
- The maker describes Runbook as a SaaS service that runs in a browser and says its manuals are mobile and tablet ready.checked 2 Oct 2026
- Image annotation
- Users can add text and callouts directly to uploaded images in the browser.checked 2 Oct 2026
- Manual editor
- The online editor supports tables, images, PDFs, maps, and slides, with search, folders, and categories.checked 2 Oct 2026
- Messaging
- Forms can send tailored emails and push real-time updates to Slack or third-party apps.checked 2 Oct 2026
- Product
- Runbook is a cloud-based manual and SOP platform that lets teams and AI read, follow, and execute documented processes.checked 2 Oct 2026
- Publishing
- Manuals can be kept internal for logged-in users or published on a custom domain as a branded help and documentation site.checked 2 Oct 2026
- Security
- The pricing table lists SAML single sign-on for Standard, Premium, and Enterprise, but not Starter.checked 2 Oct 2026
- Support
- The English site provides a Talk to us link to its support site for contact.checked 2 Oct 2026
- Workflows
- Forms inside manuals support conditional branching and can send submitted data to Google Sheets.checked 2 Oct 2026
Money
- Billing
- The site advertises 5% off annual billing and says prices exclude tax.checked 2 Oct 2026
- Trial
- All features are free for 30 days, no credit card is required, and the site says users are never auto-charged after the trial.checked 2 Oct 2026
The company
- Founded
- 2015checked 28 Sep 2026
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