CompassDocs
8.3#1 in hr knowledge base softwareFrom $8 a monthFree planWebAPILinuxmacOS
VisitCompassDocs vs Runbook
What both publish
| Fact | CompassDocs | Runbook |
|---|---|---|
| Security | The feature page states that credentials and backups are encrypted at rest with AES-256-GCM, session tokens are hashed, and login throttling and security headers are included. | The pricing table lists SAML single sign-on for Standard, Premium, and Enterprise, but not Starter. |
| Support | The Community plan includes GitHub community support, while Enterprise offers optional dedicated support with a 48-hour response commitment for $3,000 per year. | The English site provides a Talk to us link to its support site for contact. |
CompassDocs plans
- CommunityFree
- Cloud$8 a month
- Enterprise$599 a year
- Enterprise dedicated support add-on$3,000 a year
Runbook plans
- Starter$40 a month
- Standard$180 a month
- Premium$600 a month
- EnterprisePriced on request
Pick CompassDocs if…
It suits teams that want to host their own searchable knowledge base and manage document review and access by role. Organizations needing a managed cloud service should note that the listed Cloud plan has not launched.
Pick Runbook if…
You want what its maker publishes above — check its page for the details.