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Jira vs Runbook

Jira logo

Jira

9.2#1 in project management toolsFree plan
Free planAndroidiOSWebAPI
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Runbook

6.3#45 in it knowledge base softwareFrom $40 a month
Web
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What both publish

FactJiraRunbook
Founded20022015
SecurityJira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest.The pricing table lists SAML single sign-on for Standard, Premium, and Enterprise, but not Starter.
SupportThe Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support.The English site provides a Talk to us link to its support site for contact.

Jira plans

  • FreeFree
  • Data Center—
  • EnterprisePriced on request
  • Premium—
  • Standard—

Runbook plans

  • Starter$40 a month
  • Standard$180 a month
  • Premium$600 a month
  • EnterprisePriced on request

Pick Jira if…

Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling

Pick Runbook if…

You want what its maker publishes above — check its page for the details.

Charts they share