17.7
Questback Employee Experience provides employee surveys and analysis to help organisations work on engagement, retention, and workplace culture.
Free planAndroidiOSWeb
Best Experience Management Software in 2026
Experience management software helps collect and interpret feedback about customer, employee or other experiences. Tools may combine surveys, feedback channels, text analysis and follow-up workflows. Before choosing, check for an Android app if you plan to work from a Xiaomi, Redmi or POCO phone. Compare web, iOS, API or self-hosted access, plus experience domains, integrations, deployment and pricing.
27.3
Pisano is an experience management platform for Voice of Customer and Voice of Employee programs.
AndroidiOSWeb
37.3
Qualtrics is an experience-management platform that combines experience data with human context to support decisions and outcomes.
Free planAPI
- 4
Culture Amp
Culture Amp is an employee experience platform for engagement, performance management, and employee development.
AndroidiOSWebAPI7.1 - 5
Alida
Alida is a customer experience and insights platform that gathers customer feedback and employee voice data through research communities.
AndroidiOSWebAPI6.9 - 6
Workday Peakon Employee Voice
AndroidiOSWebAPI6.8 - 7
Perceptyx
Perceptyx is an employee experience platform that links employee listening, learning, and workplace action for enterprise programs.
AndroidiOSWebAPI6.7 - 8
Reputation
AndroidiOSWeb6.7From $80 a month - 9
QuestionPro
Free planAPI6.6From $83 a month - 10
Sogolytics
Sogolytics is survey software with logic branching, custom branding, response analytics, API access, and a respondent panel.
Free planAPI6.6From $99 a month - 11
Sprinklr Unified-CXM Platform
AndroidiOSWebAPI6.6 - 12
Tivian EFS
AndroidiOSWebAPI6.5 - 13
Keatext
Keatext is a web-based text analytics platform for organizations that want to interpret customer feedback and identify areas to improve customer experience.
Web6.4From $550 a month - 14
Effectory
Effectory provides employee feedback surveys, analytics and guidance intended to help organizations improve engagement and employee experience.
AndroidiOSWebAPI6.3 - 15
Lucidya
Lucidya is an AI-native customer experience management suite for customer engagement and issue resolution.
WebAPI6.3From $125 a month - 16
WorkTango
WorkTango offers employee surveys and insights, recognition and rewards, or a bundled employee experience platform.
AndroidiOSWeb6.3 - 17
Netigate
Netigate is a paid feedback-based experience management platform focused on customer and employee voices.
WebAPI6.0 - 18
SentiSum
SentiSum is an AI-native customer experience intelligence platform that unifies conversations and feedback to identify issues, their costs, and possible fixes.
WebAPI6.0From $100,000 a year - 19
5.9 - 20
PeopleMetrics CEM Platform
PeopleMetrics CEM Platform is web software for managing patient, customer, and employee experience programs.
Web5.9 - 21
SurveySparrow
Free planAPI5.9Free plan - 22
Enterpret
Enterpret brings support, sales, product, and market signals into structured customer context for teams and AI.
WebAPI5.5 - 23
Mebius Voice of Customer
Mebius Voice of Customer is a paid web platform that combines online reviews, in-store feedback, and staff input for customer-experience analysis.
Web5.5 - 24
5.5 - 25
Forsta HX
Web4.6
Choosing well
Check phone access
If you need mobile access, confirm that the product offers an Android app. A web interface may work in a phone browser, but that is different from native Android support.
Also check whether iOS, API or self-hosted deployment fits the devices and systems your team uses.
Match feedback channels
Compare the feedback channels supported by each product. The right mix depends on where your customers or employees share comments and survey responses.
Experience domains can show whether a tool fits customer, employee or broader experience programmes.
Review analysis and action tools
Text analytics can help turn written feedback into usable findings. Check how the product handles the analysis you need before choosing.
Action workflows matter when feedback must lead to follow-up work. Compare the listed workflow features and integrations with your process.
Check plans and pricing
A free plan can let you start without a subscription, while a free trial gives temporary access to paid features. Confirm which option applies and what it includes.
Paid pricing may be listed as a starting price or available on request. Keatext lists pricing from $550 per month and a 14-day trial.
Questions people ask
Do these tools have Android apps?
Android availability varies. Check the platform details for the product you are considering; web access, an API and self-hosted deployment are separate options.
Can I use an experience management tool on the web?
Web is a listed platform for products in this category, but confirm web support for the specific tool before signing up.
Are free plans available?
A free plan is offered by products in this category. Check the individual listing to see whether a product has one or uses a paid plan or trial instead.
What should I compare besides price?
Compare experience domains, feedback channels, text analytics, action workflows, deployment options and listed integrations, along with phone and web access.
Is there a free trial?
A free trial is offered by products in this category. Trial length and terms vary; Keatext lists a 14-day trial.