Verint Experience Management
The facts below are what the maker publishes about Verint Experience Management, checked and dated. Our editors have not written about it yet.
Plans and prices
From Verint Experience Management's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Verint Experience Management | Priced on request | Contact sales for a demo; no public price listed |
The facts
Each one read from Verint Experience Management's own pages, with the date it was checked.
What it does
- AI analysis
- Its AI scores sentiment, identifies intent and emerging topics, and flags compliance risks across up to 100% of interactions.checked 7 Oct 2026
- Channels
- The product page says it analyzes voice calls, digital chats, emails, and bot conversations.checked 7 Oct 2026
- Core features
- Verint lists Voice of the Customer, CX/EX Scoring Bot, and Conversation Intelligence among its CX tools.checked 7 Oct 2026
- Deployment compatibility
- Verint says its CX management solutions are designed for cloud, hybrid, and on-premises contact center environments.checked 7 Oct 2026
- Digital experience
- The Experience Management for Digital materials describe collecting and analyzing feedback across web, mobile, social, and surveys using a unified data model.checked 7 Oct 2026
- Feedback workflows
- Voice of the Customer combines feedback from surveys, conversations, digital behavior, and transactional patterns to surface trends and guide actions.checked 7 Oct 2026
- Integrations
- Verint Integration Studio lists Salesforce, Microsoft, Workday, and ServiceNow, and says its catalog has more than 500 connectors across 300 vendors.checked 7 Oct 2026
- Intended users
- Verint’s Experience Management materials describe use across contact center, digital, location, and enterprise teams, including CX stakeholders in marketing and ecommerce.checked 7 Oct 2026
- Purpose
- Captures, analyzes, and acts on customer experience signals and feedback across channels to improve customer experience.checked 7 Oct 2026
- Security
- Verint’s Experience Management FedRAMP Edition is described as FedRAMP Moderate authorized, DISA IL2 compliant, and StateRAMP authorized; hosting is provided through TTEC’s government infrastructure.checked 7 Oct 2026
- Support
- Verint describes consulting teams that provide guidance, technical assistance, support, and recommendations for optimizing its cloud platform.checked 7 Oct 2026
The company
- Founded
- 1994checked 28 Sep 2026
- Headquarters
- Melville, New York, USAchecked 28 Sep 2026
Where it runs
- Platform security
- Verint says its security practice follows PCI SSC, GDPR, SOC 2, and HIPAA guidelines for assets and data in its control and operating environments.checked 7 Oct 2026
