Tivian EFS
The facts below are what the maker publishes about Tivian EFS, checked and dated. Our editors have not written about it yet.
Plans and prices
From Tivian EFS's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Enterprise Feedback Suite (EFS) | Priced on request | Pricing by inquiry; the pricing page shows a contact form but no price. |
The facts
Each one read from Tivian EFS's own pages, with the date it was checked.
What it does
- API
- The EFS Service Layer API lets external applications access EFS functionality and supports SOAP, REST, PHP-serialized, and JSON formats.checked 12 Oct 2026
- API access
- Yeschecked 22 Sep 2026
- API access requirement
- Service Layer use must be activated for the installation by Tivian support, and individual services must be added and activated.checked 12 Oct 2026
- Dashboards and reporting
- MySight supports online dashboards and ad hoc data analysis, while Report Manager creates ad hoc reports from standard templates.checked 12 Oct 2026
- Intended users
- Tivian presents EFS as software for managing research panels and projects, and its materials describe use by market research panel providers and researchers.checked 12 Oct 2026
- Logic branching
- Yeschecked 22 Sep 2026
- Mobile requirements
- The support guide specifies iOS 11 or later and Android 5.0 or later for basic survey functionality.checked 12 Oct 2026
- Mobile use
- The support guide says mobile support is limited to basic survey functionality on iOS 11+ and Android 5.0+, and the admin area does not support mobile browsers.checked 12 Oct 2026
- Panel websites
- The Website module includes a content management system for panel websites with registration and contact forms.checked 12 Oct 2026
- Participant management
- The People module supports participant profiles, recruitment, data quality rules, and automated pulse survey send-outs.checked 12 Oct 2026
- Portals and dashboards
- Portals can host discussions and surveys, and MySight provides customizable online dashboards and ad hoc analysis.checked 12 Oct 2026
- Project types
- EFS supports anonymous, personalized, employee, multi-source feedback, panel, master data, and forum discussion projects, with some types restricted to specific installations.checked 12 Oct 2026
- Purpose
- EFS is a platform for collecting, managing, and analyzing feedback and surveys.checked 12 Oct 2026
- Reporting
- Reporting+ supports quantitative survey types, open-ended questions, external data, and customizable evaluation tables and charts.checked 12 Oct 2026
- Respondent panel
- Yeschecked 22 Sep 2026
- Response analytics
- Yeschecked 22 Sep 2026
- Security
- EFS enforces HTTPS with TLS/SSL for its admin areas, surveys, portals, and panel websites.checked 12 Oct 2026
- Security audits
- Tivian's technical and organizational measures document says EFS receives one or two application security tests and one hosting infrastructure test each year.checked 12 Oct 2026
- Security controls
- EFS documentation lists brute-force lockout after six failed password attempts, malware scanning for uploads, and configurable password controls.checked 12 Oct 2026
- SMS extension limit
- The SMS Extension is unavailable for group installations and externally hosted customers; Tivian-hosted dedicated installations can lease it, with charges based on dispatch attempts.checked 12 Oct 2026
- Support
- The EFS Support menu provides video tutorials, online documentation, a support contact option, and data protection and GDPR information.checked 12 Oct 2026
- Survey creation
- Its Projects module uses a graphical interface for creating questionnaires without scripting skills.checked 12 Oct 2026
- Transport security
- Tivian says all EFS areas, including administration, surveys, portals, and panel websites, use HTTPS with TLS/SSL and HTTP requests are redirected to HTTPS.checked 12 Oct 2026
Where it runs
- Browser support
- EFS supports current Chrome, Firefox, Edge, and Safari on macOS; mobile browsers support only basic survey functions, and the admin area does not support mobile devices or browsers.checked 12 Oct 2026
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