Best Customer Service Voicebots in 2026
Updated
In short: Viotalk is ranked #1 of 30 as of 3 October 2026, ahead of AIOnCalls and Zencia AI Customer Support Agent. The best-ranked option with a free plan is AIOnCalls. The lowest first paid tier on this page is Floo AI Customer Support Agent at $0.09/mo.
Customer service voicebots handle spoken conversations with callers, so compare how they connect with your support setup and what information they can draw on. Helpdesk integrations and knowledge sources can indicate workflow fit, while human handoff matters when a caller needs to reach a person. Check supported languages, monthly call minutes, and whether a phone number is included. Free-plan availability and paid-from pricing provide further comparison points. The ranking starts with AIOnCalls and Zencia AI Customer Support Agent, followed by Parloa and PolyAI. Consider which listed capabilities match the languages, call volume, and support processes you need to cover.
30 customer service voicebots ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
#1 Viotalk Top pick · 7.1 $10/mo
#2 AIOnCalls Runner-up · 7.0 Free plan · $49/mo
#3 Zencia AI Customer Support Agent Also great · 6.9 Free plan · $31/mo- AndroidapiiOSWeb
- Free plan
- No
- Human handoff
- Yes
- Knowledge sources
- Apps, websites, files, Notion, and connected sources
RecognisedDocumentedFree planPlatforms$10/mofirst paid tier About ViotalkVisit site - Free plan apiWeb
- Free plan
- Yes
- Paid from
- 49 /mo
- Human handoff
- Yes
- Knowledge sources
- PDF, DOCX, plain text
- Supported languages
- 90 languages
RecognisedDocumentedFree planPlatforms$49/mofirst paid tier About AIOnCallsVisit site - Free planFree trial Web
- Free plan
- Yes
- Paid from
- 31 /mo
- Monthly call minutes
- 500 minutes
- Human handoff
- Yes
- Knowledge sources
- help center, documents, FAQs, playbooks
RecognisedDocumentedFree planPlatforms$31/mofirst paid tier About Zencia AI Customer Support AgentVisit site - Free trial apiself-hosted
- Free plan
- No
- Human handoff
- Yes
- Knowledge sources
- CRM systems, ERP systems, ticketing systems, knowledge bases
RecognisedDocumentedFree planPlatforms€500/mofirst paid tier About BOTfriends AI VoicebotVisit site - WebWindowsmacOSiOSAndroid
- Free plan
- No
RecognisedDocumentedFree planPlatforms$19/mofirst paid tier About QuoVisit site - Free trial apiWeb
- Free plan
- No
- Human handoff
- Yes
- Knowledge sources
- documents, PDFs, DOCX, Markdown, text files, URLs, help centers, product documentation, internal wikis, databases
RecognisedDocumentedFree planPlatforms$0.09/mofirst paid tier About Floo AI Customer Support AgentVisit site - apiWeb
- Free plan
- No
- Paid from
- 599 /mo
- Monthly call minutes
- 1,000 minutes
- Human handoff
- Yes
- Knowledge sources
- PDFs, documents, plain text
RecognisedDocumentedFree planPlatforms$399/mofirst paid tier About Infinite Forces (Infinity)Visit site -
- Free plan
- Yes
- Human handoff
- Yes
RecognisedDocumentedFree planPlatforms - Free trial apiWeb
- Free plan
- No
- Paid from
- 79 /mo
- Monthly call minutes
- 30 minutes
- Human handoff
- Yes
- Knowledge sources
- Notion, GitBook, PDF, public Help Center, Zendesk Guide, Crisp Help, Markdown files
- Supported languages
- 32 languages
RecognisedDocumentedFree planPlatforms$79/mofirst paid tier About Jetcall AI Voice AgentVisit site - Free trial Web
- Free plan
- No
- Monthly call minutes
- 500 minutes
- Human handoff
- Yes
- Knowledge sources
- websites; knowledge base
- Supported languages
- 85 languages
RecognisedDocumentedFree planPlatforms$150/mofirst paid tier About Triviat AI Voice AgentVisit site - Web
- Human handoff
- Yes
- Knowledge sources
- own knowledge base; live integrations; backend systems
RecognisedDocumentedFree planPlatforms - Web
- Human handoff
- Yes
- Knowledge sources
- website; help center; documents; internal guides; past chats
RecognisedDocumentedFree planPlatforms - Web
- Human handoff
- Yes
- Knowledge sources
- Company documents and FAQs
RecognisedDocumentedFree planPlatforms -
- Human handoff
- Yes
- Knowledge sources
- call flows, call recordings, client data, loan documents
RecognisedDocumentedFree planPlatforms - Web
- Human handoff
- Yes
- Knowledge sources
- Documents, policies, and SOPs
RecognisedDocumentedFree planPlatforms - Web
- Human handoff
- Yes
- Knowledge sources
- SOPs, CRM, policies
RecognisedDocumentedFree planPlatforms -
- Human handoff
- Yes
- Knowledge sources
- Knowledge base; CRM systems; account systems
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Human handoff
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Human handoff
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Human handoff
- Yes
- Knowledge sources
- knowledge base articles
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Paid from
- 1,000 /mo
- Human handoff
- Yes
- Supported languages
- 2 languages
RecognisedDocumentedFree planPlatforms$10,008,000/mofirst paid tier About Linear Health Voice AIVisit site -
- Human handoff
- Yes
- Knowledge sources
- Documents, policies, live systems, knowledge bases, CRM, and order systems
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Paid from
- 300 /mo
- Human handoff
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Human handoff
- Yes
- Knowledge sources
- Clinical rules; real-time scheduling logic; patient information from supported EMRs
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Human handoff
- Yes
RecognisedDocumentedFree planPlatforms
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which customer service voicebot is ranked first on Everything Xiaomi?
Viotalk is ranked #1 of 30 with a score of 7.1. AIOnCalls is second and Zencia AI Customer Support Agent third.
How many of these have a free plan?
2 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Floo AI Customer Support Agent has the lowest first paid tier we found: $0.09/mo.
How is this list ranked?
Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on. Paid placements never change a rank.