OhMD AI Agents
OhMD AI Agents helps healthcare organizations and care teams handle patient communication across calls and messages.
What OhMD AI Agents is
OhMD AI Agents helps healthcare organizations and care teams handle patient communication across calls and messages. Its agents can answer patient calls and texts, schedule appointments, manage refill and referral requests, and follow up by voice or SMS. Staff can join an AI-handled conversation with its context when a person needs to take over. Phone calls, secure texting, AI voice and messaging, web chat, broadcast messages, and forms are brought together in one inbox. OhMD says its agents can speak and understand over 60 languages. Its listed EHR connections include AdvancedMD, Altera, athenahealth, DrChrono, eClinicalWorks, Elation, Greenway, Healthie, and ModMed; the company says it can sync patients from supported systems and document AI conversations in the chart. AI calling usage is billed separately, while Enterprise pricing is tailored and has minimums. It is available on Android, iOS, web, and API.
Good
- Handles calls, texts, scheduling, refills, and referrals.
- Staff can join conversations with full context.
- Supports over 60 languages, according to OhMD.
- Connects with listed EHRs and documents conversations to charts.
- Available on Android, iOS, web, and API.
Watch out
- No free plan is listed.
- AI calling usage is billed separately.
- Enterprise pricing has minimums.
Who it suits
It suits healthcare organizations and care teams that want to manage patient calls, texts, scheduling, refills, referrals, and follow-up in one platform. Teams needing staff to take over AI conversations or connect supported EHRs may also find its listed workflows relevant.
Verdict
OhMD AI Agents combines patient communication channels with automated call and message handling, plus staff handoff and listed EHR workflows. Buyers should account for the starting monthly plan price, separately billed AI calling, and Enterprise minimums.
Plans and prices
From OhMD AI Agents's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Core | $300 a month | Two-way SMS · text-enabled landline · voice and video calling · voicemail transcription · call handoff to text · MFA · Starting at price per month |
| AI & Automation | $500 a month | Patient call automation · message routing · customized workflows · broadcast voice calling · appointment scheduling · calling usage billed separately · Starting at price per month |
| Enterprise & scale | Priced on request | Custom pricing and volume discounts · SSO · custom onboarding · dedicated support · multi-location / multi-tenant · minimums apply · calling usage billed separately · Pricing tailored to your organization |
The facts
Each one read from OhMD AI Agents's own pages, with the date it was checked.
What it does
- Channels
- OhMD supports phone calls, secure texting, AI voice and messaging, web chat, broadcast messages, and forms from one inbox.checked 5 Oct 2026
- EHR workflows
- OhMD says it can sync patients from supported EHRs and document AI voice and text conversations back to the chart.checked 5 Oct 2026
- Encryption
- OhMD states that stored data is encrypted with AES-256 and that its infrastructure uses AWS HIPAA-compliant servers in the US.checked 5 Oct 2026
- Human handoff
- Staff can join an AI-handled conversation with its full context when a person is needed.checked 5 Oct 2026
- Integrations
- The integrations page lists EHR connections including AdvancedMD, Altera, athenahealth, DrChrono, eClinicalWorks, Elation, Greenway, Healthie, and ModMed.checked 5 Oct 2026
- Intended users
- OhMD describes its platform as patient communication software for healthcare organizations and care teams.checked 5 Oct 2026
- Languages
- OhMD says its AI agents can speak and understand over 60 languages.checked 5 Oct 2026
- Pricing limit
- AI calling usage is billed separately, and Enterprise pricing has minimums.checked 5 Oct 2026
- Product
- OhMD AI agents answer patient calls and texts, schedule appointments, manage refill and referral requests, and follow up across voice and SMS.checked 5 Oct 2026
- Security
- OhMD's Trust Center lists HIPAA and SOC 2 Type I and describes controls for infrastructure, organizational, product, and internal security.checked 5 Oct 2026
- Support
- The Enterprise plan includes dedicated support, while the contact page directs users with technical or account questions to its support team.checked 5 Oct 2026
The company
- Company
- OhMD lists its founding date as 2014 and its location as Burlington, Vermont.checked 5 Oct 2026
- Founded
- 2014checked 28 Sep 2026
- Headquarters
- Burlington, Vermont, United Stateschecked 28 Sep 2026
Where it runs
- Mobile app
- OhMD provides a mobile app designed for secure communication between colleagues.checked 5 Oct 2026
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