BOTfriends AI Voicebot

C tier on Chatbot BuildersScore 6.7 · #159 of 257

Android app: Not listed
Free plan: Trial only
Paid plans from: €500/mo
Runs on: api, self-hosted

botfriends.de

Summary

BOTfriends AI Voicebot is ranked #159 of 257 in chatbot builders on Everything Xiaomi, made by BOTfriends AI Voicebot (Würzburg and Munich, Germany). It runs on API, Self-hosted. There is no free plan. A free trial is offered. Paid plans start at €500/mo.

BOTfriends AI Voicebot plans and pricing

All plans

Free of charge Free 14 days; ends automatically; no credit card required 14 days botfriends.de · 20 Sept 2026

Pilot €500/mo Starting at €500 / month Guided discovery · Core system integration · Controlled test runs · Pilot costs fully deductible botfriends.de · 2 Oct 2026

BOTfriends X €3,000/mo Starting at €3,000 / month Full BFX infrastructure access · Dedicated project management · Expert sprint capacity · Agent Operator Training botfriends.de · 2 Oct 2026

Platform trial Free 14 days Full platform access · No credit card required · Ends automatically botfriends.de · 2 Oct 2026

Compared on chatbot builders

Free plan: Nobotfriends.de
Human handoff: Yesbotfriends.de

Facts

Purpose: The customer service voicebot answers calls around the clock and automatically handles recurring requests such as order status, address changes and password resets.botfriends.de · 2 Oct 2026
Natural language: It understands freely phrased requests and can retrieve customer data, check permissions and perform multi-step service processes during a call.botfriends.de · 2 Oct 2026
Languages and voices: The voicebot supports over 100 languages and offers more than 500 natural-sounding voices.botfriends.de · 2 Oct 2026
Telephony: It integrates with telephony systems including SIP, PSTN and existing PBX systems through open interfaces.botfriends.de · 2 Oct 2026
Business integrations: The page names Salesforce, HubSpot, Microsoft Dynamics, SAP, NetSuite, Zendesk, Freshdesk and Salesforce Service Cloud among supported systems.botfriends.de · 2 Oct 2026
Multi-agent workflows: Specialized agents handle tasks such as triage, authentication, processes and knowledge, coordinated across multi-step calls.botfriends.de · 2 Oct 2026
Analytics: The platform can analyze conversations anonymously to report common customer concerns, customer satisfaction and process weaknesses.botfriends.de · 2 Oct 2026
Data protection: BOTfriends states that data is encrypted and stored exclusively on German or European servers, and that the platform meets GDPR and EU AI Act requirements.botfriends.de · 2 Oct 2026
Hosting limit: BOTfriends X is offered as a cloud-only platform; the page says a webhook for connecting customer systems can be hosted on premise.botfriends.de · 2 Oct 2026
Support and setup: BOTfriends says its Solutions Team helps implement the voicebot and that initial functional voicebots are typically running within a few weeks.botfriends.de · 2 Oct 2026
Intended customers: BOTfriends describes the trial as intended for companies handling at least 2,500 monthly inquiries and wanting to automate service across multiple channels.botfriends.de · 2 Oct 2026
Company: BOTfriends GmbH is based in Würzburg and Munich, Germany.botfriends.de · 2 Oct 2026