Infinite Forces (Infinity)
Infinity, from Infinite Forces, is a voice AI agent that answers enquiries and carries out work in a business's existing systems during calls.
What Infinite Forces (Infinity) is
Infinity, from Infinite Forces, is a voice AI agent that answers enquiries and carries out work in a business's existing systems during calls. Every plan includes inbound answering and outbound callbacks 24/7, and the service can check availability, confirm appointments, send reminders and handle rescheduling. Calls are recorded and transcribed, with recordings and transcripts included on every plan. Integrations include HubSpot, Zoho, Salesforce, Pipedrive, Guesty, Hostaway, SevenRooms, OpenTable, Shopify, Calendly, Google Calendar and Outlook Calendar. A built-in CRM is available for businesses without one. Controls let businesses set system permissions, payment and refund limits, and human approval requirements; actions are recorded in an audit trail. Infinity supports voice cloning from two minutes of audio and offers more than 25 natural voices. The privacy policy describes TLS 1.3 encryption in transit, AES-256 encryption at rest, access controls, audits and isolated business environments. The pricing page says customer data is not used to train models. Minutes above plan allowances cost $0.45 per minute, and additional system actions cost $1.00 each.
Good
- Inbound answering and outbound callbacks are included 24/7.
- Calls are recorded and transcribed on every plan.
- Action permissions and approval requirements can be configured.
- Includes a built-in CRM for customers without one.
- Supports integrations with calendars, CRMs and booking systems.
Watch out
- Core costs $599 a month.
- Minutes above plan allowances cost $0.45 per minute.
- Additional system actions cost $1.00 each.
- Starter is listed at $399 a month.
Who it suits
Infinity is positioned for solo practitioners, clinics, property businesses, home services, trades, hospitality, retail and professional services. It may suit businesses that want calls handled alongside bookings and actions in connected systems.
Verdict
Infinity combines call handling with bookings, records and controlled actions in connected systems. Monthly plans range from 399.00 USD for Starter to 5000.00 USD for Enterprise, with usage overages also listed.
Plans and prices
From Infinite Forces (Infinity)'s own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Infinity Starter | $399 a month | 500 AI minutes included · then $0.15 per additional minute · calendar booking, confirmations and reminders · unified inbox for calls, SMS, WhatsApp and Instagram · live in about 1 week · monthly |
| Core | $599 a month | 1,000 minutes included · then $0.45/min · 250 system actions · email and chat support · monthly |
| Infinity Pro | $999 a month | 1,500 voice minutes included · voice cloning · bookings, reschedules and cancellations · payment or deposit collection · existing booking-system integration · backup number · monthly |
| Growth | $1,299 a month | 2,600 minutes included · then $0.45/min · 750 system actions · payments collected on call · custom voice · callback within 60 seconds · team/location reporting · priority support · monthly |
| Scale | $2,499 a month | 6,000 minutes included · then $0.45/min · 2,000 system actions · REST API and MCP server · bring your own carrier · TCPA and state DNC review · dedicated account manager · 99.9% uptime SLA · monthly |
| Enterprise | $5,000 a month | Committed minutes at negotiated rates · custom integrations · sized action allowance · everything in Scale · bring your own model · SSO, SCIM and advanced permissions · data residency and retention controls · named technical contact · monthly |
The facts
Each one read from Infinite Forces (Infinity)'s own pages, with the date it was checked.
What it does
- Action controls
- Every action is permissioned, with configurable system access, payment and refund limits, human approval requirements and a full audit trail.checked 30 Sep 2026
- Bookings
- Infinity checks availability, confirms appointments, sends reminders and handles reschedules over the phone.checked 30 Sep 2026
- Built-in CRM
- Infinity includes a built-in CRM when the customer does not have one.checked 30 Sep 2026
- Call coverage
- Every plan includes inbound answering and outbound callback 24/7.checked 30 Sep 2026
- Call records
- Calls are recorded and transcribed, with recordings and transcripts included on every plan.checked 30 Sep 2026
- Core function
- Infinity is a voice AI agent that answers enquiries and completes work in the systems a business already runs before the caller hangs up.checked 30 Sep 2026
- Data isolation
- The privacy policy states that each business operates in its own secure, isolated environment and that business conversations and knowledge are not mixed between businesses.checked 30 Sep 2026
- Integrations
- Listed integrations include HubSpot, Zoho, Salesforce, Pipedrive, Guesty, Hostaway, SevenRooms, OpenTable, Shopify, Calendly, Google Calendar and Outlook Calendar.checked 30 Sep 2026
- Model training
- The pricing page states that customer data is never used to train models.checked 30 Sep 2026
- Security
- The privacy policy states that Infinite Forces uses TLS 1.3 encryption in transit, AES-256 encryption at rest, access controls, regular security audits and monitoring.checked 30 Sep 2026
- Support
- The help page says Infinite Forces' typical response time is under two hours.checked 30 Sep 2026
- Target customers
- Infinite Forces positions Infinity for solo practitioners, practices and clinics, property businesses, home services, trades, hospitality, retail and professional services.checked 30 Sep 2026
- Usage overages
- Minutes above plan allowances cost $0.45 per minute, and additional system actions cost $1.00 each.checked 30 Sep 2026
- Voice cloning
- The product page says users can clone their voice from two minutes of audio, with more than 25 natural voices available.checked 30 Sep 2026
The company
- Headquarters
- Newark, Delaware, United Stateschecked 28 Sep 2026
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