18.2
Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages.
Free planAndroidiOSWeb
Alternatives to Uniphore Self-Service Agent
27.8
Webex App combines messaging and meetings across web, Windows, macOS, iOS, and Android.
Free planAndroidiOSWeb
37.8
Yellow.ai is a customer-service platform for creating AI-assisted interactions across web, iOS, and Android.
Free planAndroidiOSWeb
- 4
Intercom
Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.
AndroidiOSWeb7.7From $19 a month - 5
Stept
Stept is a web-based tool for creating AI bots that answer questions using a knowledge base and can hand conversations to a person.
Free planWebAPIExtensionLinux7.4From $19 a month - 6
Gorgias
Gorgias is a helpdesk designed for ecommerce customer experience teams, bringing support conversations, customer data, workflows, and an AI Agent together.
AndroidiOSWebAPI7.1 - 7
Capacity
AndroidiOSWebAPI7.0 - 8
Klaviyo
Klaviyo is a web marketing platform for communicating with customers across email, SMS, RCS, mobile push, WhatsApp, and social marketing.
Free planWeb7.0Free plan - 9
Enjo AI Support Agent
Enjo AI Support Agent answers requests from approved knowledge, performs actions in connected systems, and escalates cases it cannot resolve with context.
Free planWebSelf-hosted6.8From $95 a month - 10
Kustomer
Kustomer is an AI-native customer experience platform for managing customer relationships and service interactions.
AndroidiOSWebAPI6.8 - 11
OpenServe
OpenServe is an open-source AI customer support platform that answers questions from a business’s own documentation.
Free planWebSelf-hosted6.8$600 one-time - 12
Ada
Ada is an agentic customer experience platform that provides AI customer service agents.
AndroidiOSWebAPI6.7 - 13
HubSpot Live Chat
Free planAndroidiOSWeb6.7Free plan - 14
Mavenoid
Mavenoid is an AI product support platform for companies that make products and devices.
AndroidiOSWebAPI6.7 - 15
Osewa
AndroidiOSWebAPI6.7From $59 a month - 16
ChatterMate
ChatterMate is a web-based chatbot platform with AI bot generation, a visual flow builder, knowledge-base answers, and human handoff.
Free planWeb6.5From $19 a month - 17
Kore.ai
WebAPISelf-hosted6.5 - 18
Pega Customer Service
Pega Customer Service is an omnichannel digital engagement solution for enterprises.
AndroidiOSWebAPI6.5 - 19
REP AI
Web6.5From $49 a month - 20
Genesys Cloud Agentic Virtual Agent
Genesys Cloud Agentic Virtual Agent is a paid virtual-agent offering for resolving customer tasks across journeys while preserving context across channels.
WebAPI6.3From $75 a month - 21
Zowie
Zowie is an AI agent platform for building, deploying, and monitoring customer-facing agents.
AndroidiOSWebAPI6.3 - 22
boost.ai
boost.ai is a conversational AI platform for automating customer service and internal support.
WebAPI6.2 - 23
Dalo
Free planWeb6.1From $10 a month - 24
LivePerson Conversational Cloud
LivePerson Conversational Cloud is a web-based platform for managing customer conversations across voice and messaging.
Web6.1 - 25
Sprinklr Service
Sprinklr Service is a paid enterprise contact-center platform that unifies customer service across more than 30 voice, social, and digital channels.
WebAPI6.1 - 26
Weav
Free planWeb6.1From $29 a month - 27
ASAPP CXP
ASAPP CXP is an enterprise customer service platform that unifies customer interactions, business systems, and data across voice and digital channels.
AndroidiOSWebAPI6.0 - 28
Casey the Help Agent
AndroidiOSWeb6.0From $2 a month - 29
Decagon
WebAPI6.0 - 30
Activechat
WebAPISelf-hosted5.9$3,995 one-time