REP AI
The facts below are what the maker publishes about REP AI, checked and dated. Our editors have not written about it yet.
Plans and prices
From REP AI's own pricing page, checked 21 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Enterprise | — | 500K+ sessions |
| AI Support Agent | $49 a month | Brands looking to reduce ticket volume · Unified inbox (chat, email, social) · Human handoff with full context · Starting at |
| AI Sales Agent | $99 a month | Brands focused on increasing CVR and AOV · Starting at |
| AI Concierge | $118 a month | Brands that want the full agentic commerce experience · Priority onboarding & support · Klaviyo & Gorgias native integration · Starting at |
The facts
Each one read from REP AI's own pages, with the date it was checked.
What it does
- AI bot generation
- Yeschecked 21 Sep 2026
- AI controls
- REP offers global, channel-specific, and scenario-specific instructions, brand tone controls, sensitive-topic blocking, conversation visibility, and answer overrides.checked 11 Oct 2026
- Behavioral triggers
- It monitors shopper signals such as hesitation, product comparisons, and exit risk to start contextual conversations.checked 11 Oct 2026
- Channels
- The maker lists website interactions, email, Instagram and Facebook messaging, and WhatsApp as channels for REP AI.checked 11 Oct 2026
- Customer support
- It automates routine questions including order tracking and returns, and can route customers to human support with conversation context.checked 11 Oct 2026
- Deployment channels
- multichannelchecked 21 Sep 2026
- Human handoff
- Yeschecked 21 Sep 2026
- Integration count
- The maker advertises 25+ supported platforms and apps on its integrations page and 175+ native integrations on its product page.checked 11 Oct 2026
- Integrations
- The integrations page lists Shopify, Salesforce Commerce Cloud, WooCommerce, Klaviyo, Gorgias, Zendesk, Instagram, Facebook Messenger, WhatsApp, and Slack among supported platforms and apps.checked 11 Oct 2026
- Knowledge-base answers
- Yeschecked 21 Sep 2026
- Pricing terms
- The pricing page says customers can cancel anytime and that there is no annual commitment.checked 11 Oct 2026
- Product discovery
- The AI supports natural-language product search, dynamic product narrowing, comparisons, recommendations, and checkout from chat.checked 11 Oct 2026
- Security
- The product page describes its infrastructure as SOC2-ready.checked 11 Oct 2026
- Target customers
- REP AI is positioned for ecommerce brands, with its about page naming Shopify, Salesforce Commerce Cloud, and WooCommerce stores.checked 11 Oct 2026
- Visual flow builder
- Yeschecked 21 Sep 2026
- What it does
- REP AI describes itself as an ecommerce AI agent that guides shoppers, drives sales, resolves support, and takes actions across customer channels.checked 11 Oct 2026
Money
- Free plan
- Nochecked 21 Sep 2026
- Setup and trial
- The maker advertises a 14-day free trial without a credit card and says its team handles the six-click setup.checked 11 Oct 2026
