Intercom
8.5#9 in chatbot buildersFrom $19 a monthAndroidiOSWeb
VisitIntercom vs REP AI
What both publish
| Fact | Intercom | REP AI |
|---|---|---|
| Free plan | No | No |
| Human handoff | Fin hands conversations to agents with the full conversation and customer history attached. | Yes |
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
REP AI plans
- Enterprise—
- AI Support Agent$49 a month
- AI Sales Agent$99 a month
- AI Concierge$118 a month
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.
Pick REP AI if…
You want what its maker publishes above — check its page for the details.