19.3
Chatwoot is an open-source customer support platform that brings customer conversations into a shared inbox and pairs it with a knowledge base.
Free planOpen sourceAndroidiOSWeb
Alternatives to ServiceNow Customer Service Management AI Agents
28.7
Desk365 is a helpdesk for customer support and IT that brings tickets, assets, Microsoft Teams, and AI tools into one workspace.
Free planAndroidiOSWeb
38.5
Deskero is a customer-support platform with a shared inbox, help center, customer portal, ticket automation, SLA management, and API access.
Free planAndroidiOSWeb
- 4
Intercom
Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.
AndroidiOSWeb8.4From $19 a month - 5
Odoo Helpdesk
Odoo Helpdesk is a customer support tool with a shared inbox and structured ticket handling.
Free planAndroidiOSWebAPI8.4From $2.08 a month - 6
Front
Front is customer communication software with shared inboxes, ticket automation, SLA management, a help center, a customer portal, and API access.
AndroidiOSWebAPI8.4From $25 a month - 7
Jitbit Helpdesk
Jitbit Helpdesk converts requests from email, web portals, live chat, and APIs into trackable tickets for internal IT support and external customer service.
AndroidiOSWebAPI8.4From $24 a month - 8
Cerb
Free planOpen sourceWebAPILinuxSelf-hosted8.3Free plan - 9
Vtiger Help Desk
Vtiger Help Desk is a customer support tool for handling cases, service requests and team workflows.
Free planAndroidiOSAPI8.2From $12 a month - 10
HelpSpot
AndroidiOSWebAPI8.2 - 11
Freshdesk
Freshdesk is customer service software for organizing support requests and conversations across email, web forms, chat, social networks, and messaging channels.
Free planAPI8.1From $19 a month - 12
Vivantio
Vivantio is a service management platform for IT, customer service, HR, facilities, and other service teams.
Free planWebAPISelf-hosted8.1From $49 a month - 13
Zendesk Messaging
AndroidiOSWebAPI8.1From $19 a month - 14
HelpCrunch
AndroidiOSWebAPI8.1 - 15
Znuny
Znuny is an open-source IT service management and helpdesk platform for service management, IT, and customer support.
Free planWebAPILinuxSelf-hosted8.0From $374.92 a month - 16
Deskpro
Deskpro is a help desk platform for customer support, IT, HR, and operations teams.
AndroidiOSWebAPI7.9From $39 a month - 17
Re:amaze
Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses.
AndroidiOSWebAPI7.9From $29 a month - 18
Help Scout
Help Scout is customer support software that brings email, SMS, social, chat, and voice into a shared Inbox.
Free planAPI7.8From $25 a month - 19
Comm100 Contact Center
Comm100 Contact Center is an omnichannel customer service platform for companies handling support across different channels.
AndroidiOSWebAPI7.8From $27 a month - 20
Gist
Free planAndroidiOSWeb7.8Free plan - 21
Agentforce Contact Center
Agentforce Contact Center is paid contact-center software available on web, iOS, and Android.
AndroidiOSWebAPI7.8From $50 a month - 22
Whelp
Whelp is a conversational customer-support platform from Whelp, Inc., founded in 2019 and based in New York.
Free planAndroidiOSWebSelf-hosted7.7From $29 a month - 23
Vision Helpdesk
Vision Helpdesk offers Help Desk, Satellite Help Desk, Service Desk, and Live Chat products for customer service and IT support.
AndroidiOSWebAPI7.7From $8 a month - 24
Kayako
Kayako is an AI help desk and customer support platform from a company founded in 2001.
AndroidiOSWebAPI7.6$1, paid once - 25
Trengo
Trengo brings WhatsApp, email, live chat, social media, and voice calls into a shared inbox for teams.
AndroidiOSWebAPI7.6From €299 a month - 26
Sugester
Sugester combines CRM, helpdesk, live chat, task and project management, knowledge base, forum, email and VoIP features.
Free planAndroidiOSWebAPI7.6From $12 a month - 27
Microsoft Dynamics 365 Sales
AndroidiOSWebAPI7.6From $4 a month - 28
FreeScout
Free planAndroidiOSWebAPI7.5Free plan - 29
Gorgias
Gorgias is a helpdesk designed for ecommerce customer experience teams, bringing support conversations, customer data, workflows, and an AI Agent together.
AndroidiOSWebAPI7.5 - 30
HESK
Free planWebSelf-hosted7.5$49.99, paid once