Best Helpshift Alternatives in 2026
Updated
20 apps from help desk software ranked against Helpshift on the same published basis.
- 1Helpshift vs Vtiger Help Desk
- 2Helpshift vs Chatwoot
- 3Helpshift vs Freshdesk
- 4Helpshift vs Zoho Desk
- 5Helpshift vs Help Scout
- 6Helpshift vs Desk365
- 7Helpshift vs Odoo Helpdesk
- 8Helpshift vs Intercom
- 9Helpshift vs LiveAgent
- 10Helpshift vs FreeScout
- 11Helpshift vs ManageEngine SupportCenter Plus
- 12Helpshift vs Vivantio
- 13Helpshift vs Salesforce Service Cloud
- 14Helpshift vs ProProfs Help Desk
- 15Helpshift vs Zammad
- 16Helpshift vs Kustomer
- 17Helpshift vs Jitbit Helpdesk
- 18Helpshift vs Teamwork Desk
- 19Helpshift vs Comm100 Contact Center
- 20Helpshift vs Creatio Service
Helpshift alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Vtiger Help Desk | 9.0 | Free plan | $12/mo | Android, API, iOS |
| 2 | Chatwoot | 9.0 | Free plan | $19/mo | Android, API, iOS, Linux, self-hosted, Web |
| 3 | Freshdesk | 8.9 | Free plan | $19/mo | API |
| 4 | Zoho Desk | 8.7 | Free plan | ₹420/mo | API |
| 5 | Help Scout | 8.7 | Free plan | $25/mo | API |
| 6 | Desk365 | 8.6 | Free plan | $12/mo | Android, API, iOS, Web |
| 7 | Odoo Helpdesk | 8.5 | Free plan | — | API |
| 8 | Intercom | 8.4 | No | $19/mo | Android, iOS, Web |
| 9 | LiveAgent | 8.2 | No | $15/mo | API |
| 10 | FreeScout | 8.0 | Free plan | Free | API |
| 11 | ManageEngine SupportCenter Plus | 8.0 | Free plan | $100/mo | API |
| 12 | Vivantio | 8.0 | No | $49/mo | API, self-hosted, Web |
| 13 | Salesforce Service Cloud | 7.9 | No | $25/mo | API |
| 14 | ProProfs Help Desk | 7.9 | Free plan | $29.99/mo | API |
| 15 | Zammad | 7.8 | No | — | API |
| 16 | Kustomer | 7.8 | No | — | Android, API, iOS, Web |
| 17 | Jitbit Helpdesk | 7.8 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 18 | Teamwork Desk | 7.7 | No | $9.50/mo | API |
| 19 | Comm100 Contact Center | 7.7 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 20 | Creatio Service | 7.6 | No | $15/mo | API |
Make your app an alternative to Helpshift
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about Helpshift alternatives
What is the best alternative to Helpshift?
Vtiger Help Desk, number 1 in help desk software with a score of 9.0 out of 10. The others here: Chatwoot, Freshdesk, Zoho Desk and 16 more.
What is the best free alternative to Helpshift?
Vtiger Help Desk is the best-ranked alternative with a free plan. 10 of the 20 alternatives here publish a free plan on their own pricing pages.
Is there an open-source alternative to Helpshift?
Yes: Chatwoot.
How are these alternatives ranked?
Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.