Best Helpbase Alternatives in 2026
Updated
20 apps from AI customer service agents ranked against Helpbase on the same published basis.
- 1Helpbase vs Webex App
- 2Helpbase vs Agentforce Vibes
- 3Helpbase vs Freshdesk
- 4Helpbase vs Klaviyo
- 5Helpbase vs Yellow.ai
- 6Helpbase vs Dalo
- 7Helpbase vs ChatterMate
- 8Helpbase vs Kustomer
- 9Helpbase vs Stept
- 10Helpbase vs Weav
- 11Helpbase vs Intercom
- 12Helpbase vs OpenServe
- 13Helpbase vs Ada
- 14Helpbase vs Mavenoid
- 15Helpbase vs Pega CRM
- 16Helpbase vs Genesys Cloud Agentic Virtual Agent
- 17Helpbase vs Gladly
- 18Helpbase vs LivePerson Conversational Cloud
- 19Helpbase vs Casey the Help Agent
- 20Helpbase vs Forethought Solve
Helpbase alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Webex App | 7.5 | Free plan | Free | Android, iOS, Mac, Web, Windows |
| 2 | Agentforce Vibes | 6.8 | Free plan | $125/mo | Web, iOS, Android |
| 3 | Freshdesk | 6.8 | Free plan | $19/mo | API |
| 4 | Klaviyo | 6.8 | Free plan | Free | Web |
| 5 | Yellow.ai | 6.8 | Free plan | Free | Web, iOS, Android |
| 6 | Dalo | 6.7 | Free plan | $10/mo | Web |
| 7 | ChatterMate | 6.6 | Free plan | $19/mo | Web |
| 8 | Kustomer | 6.5 | No | — | Android, API, iOS, Web |
| 9 | Stept | 6.5 | Free plan | $19/mo | Web |
| 10 | Weav | 6.5 | Free plan | $29/mo | Web |
| 11 | Intercom | 6.4 | No | $19/mo | Android, iOS, Web |
| 12 | OpenServe | 6.4 | No | — | Web |
| 13 | Ada | 6.3 | No | — | Android, API, iOS, Web |
| 14 | Mavenoid | 6.3 | No | — | Android, API, iOS, Web |
| 15 | Pega CRM | 6.3 | No | — | Web |
| 16 | Genesys Cloud Agentic Virtual Agent | 6.1 | No | $6.25/mo | API, Web |
| 17 | Gladly | 6.1 | No | — | API, Web |
| 18 | LivePerson Conversational Cloud | 6.1 | No | — | Web |
| 19 | Casey the Help Agent | 6.0 | No | $2/mo | Android, iOS, Web |
| 20 | Forethought Solve | 6.0 | No | — | API, Web |
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Questions about Helpbase alternatives
What is the best alternative to Helpbase?
Webex App, number 1 in AI customer service agents with a score of 7.5 out of 10. The others here: Agentforce Vibes, Freshdesk, Klaviyo and 16 more.
What is the best free alternative to Helpbase?
Webex App is the best-ranked alternative with a free plan. 9 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.