Chatwoot is an open-source customer support platform that brings customer conversations into a shared inbox and pairs it with a knowledge base.
Alternatives to Freshchat
Freshchat combines live-agent support and no-code Freddy AI chatbots across websites, mobile apps, email, social messaging, SMS, WhatsApp, LINE and Google Business Messages. Its shared inbox supports assigning and resolving conversations, and visitor tracking, integrations and APIs extend how teams manage customer conversations. Freshchat also translates incoming and outgoing messages in more than 45 languages. The free plan includes web and mobile chat, email connection,…
Brevo Conversations is a customer conversation tool for organizations that want website chat alongside email capabilities.
JivoChat is a customer communication platform for website chat and live agent conversations.
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Crisp
Crisp is an AI customer support platform that brings conversations from different channels into a collaborative inbox.
Free planAndroidiOSWebAPI8.8From $45 a month - 5
Chatbase
Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice.
Free planAndroidiOSWebAPI8.8From $40 a month - 6

Smartsupp
Smartsupp is a customer communication platform for websites, combining a chatbot, live agent chat, visitor tracking, and channels including Facebook…
Free planAndroidiOSWeb8.6From $16 a month - 7
Intercom
Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.
AndroidiOSWeb8.5From $19 a month - 8

LiveChat
LiveChat provides website live chat for customer support, lead qualification, and sales, with visitor tracking and omnichannel chat.
AndroidiOSWebAPI8.5From $19 a month - 9

Yellow.ai
Yellow.ai is a customer-service platform for creating AI-assisted interactions across web, iOS, and Android.
Free planAndroidiOSWebAPI8.4Free plan - 10

Chatfuel
AndroidiOSWebAPI8.4From $18 a month - 11

SendPulse
SendPulse is an email marketing service from SendPulse, a maker founded in 2015.
Free planAndroidiOSWebAPI8.4From $9.60 a month - 12

HelpCrunch
AndroidiOSWebAPI8.3From $15 a month - 13

Re:amaze
Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses.
AndroidiOSWebAPI8.2From $29 a month - 14

Zoho SalesIQ
Zoho SalesIQ is a customer engagement platform for capturing and qualifying leads, communicating with customers, and supporting them through live chat and chatbots.
Free planAndroidiOSWebAPI8.1Free plan - 15
Live Helper Chat
Live Helper Chat is open-source live support software for websites, combining live agents, bots, visitor tracking, and messaging channels.
Free planAndroidiOSWebAPI8.1From €6 a month - 16

tawk.to
Free planAndroidiOSWebWindows8.0From $29 a month - 17
ReplyAgent
ReplyAgent is a white-label AI communication platform for agencies, consultants, enterprises, and franchises.
Free planAndroidiOSWebAPI8.0From $19 a month - 18

MyLiveChat
MyLiveChat adds website chat so visitors can reach a live agent or a chatbot.
Free planAndroidiOSWebWindows7.9From $15 a month - 19

Chaport
Chaport is a customer messaging platform with live agent chat, a website chatbot, visitor tracking, and multiple contact channels.
Free planAndroidiOSWebmacOS7.9Free plan - 20

Gist
Free planAndroidiOSWeb7.9Free plan - 21

Chatra
Free planAndroidiOSWeb7.9From €31 a month - 22
LooperChat
Free planAndroidiOSWebSelf-hosted7.9From $30 a month - 23

Afritalk
Free planAndroidiOSWeb7.7From $20 a month - 24
Smallchat
Free planAndroidiOSWebAPI7.7From $19.99 a month - 25

SiteGPT
iOSWebAPI7.6From $468 a year - 26
Grasp
AndroidiOSWebAPI7.6From €32 a month - 27

ProProfs Chat
ProProfs Chat combines website chatbot features with live agent chat, visitor tracking, and omnichannel chat.
Free planAndroidiOSWeb7.6From $1.99 a month - 28
Lime Talk
Free planAndroidiOSWebAPI7.6From $8.40 a month - 29
Helplexa
Free planAndroidiOSWeb7.6From £14.99 a month - 30
HubTalk
Free planAndroidiOSWeb7.6From $9 a month


