Smallchat
The facts below are what the maker publishes about Smallchat, checked and dated. Our editors have not written about it yet.
Plans and prices
From Smallchat's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Growth | $19.99 a month | Personal features · Custom auto messages · Contact list with export · Unlimited pageviews |
| Business | $39.99 a month | Personal and Growth features · Multiple Slack channels and widgets · File uploads · Whitelabel chat widget · Javascript API |
| Personal | Free | Unlimited conversations · Unlimited operators · 10k/mo pageviews · Full widget customization |
The facts
Each one read from Smallchat's own pages, with the date it was checked.
What it does
- Analytics
- Smallchat provides analytics to track monthly conversation counts.checked 11 Oct 2026
- Automated engagement
- Custom trigger messages can start conversations with visitors.checked 11 Oct 2026
- Chat channels
- website+messagingchecked 22 Sep 2026
- Contact export
- The contact list lets users view customer information and export it as a CSV.checked 11 Oct 2026
- Customization
- The widget, forms, and fields can be styled and customized for a brand and different languages.checked 11 Oct 2026
- Data collected
- The privacy policy says Smallchat processes chat messages and may collect end-user IP address, browser, device type, activity time, and an approximate city and country from the IP address.checked 11 Oct 2026
- GDPR requests
- The GDPR section says Smallchat responds to support requests about users' rights within 30 days.checked 11 Oct 2026
- Installation
- The site says installation uses a single embed script, and widget settings update automatically.checked 11 Oct 2026
- Live agent chat
- Yeschecked 22 Sep 2026
- Multiple sites
- Smallchat says teams can manage multiple sites using separate Slack channels, or add multiple Slack teams to one subscription.checked 11 Oct 2026
- Privacy
- The privacy policy says Smallchat does not share personal data for advertising or other purposes.checked 11 Oct 2026
- Purpose
- Smallchat lets businesses chat with website visitors and manage conversations from inside Slack.checked 11 Oct 2026
- Refunds
- The terms say refund requests must be made within 7 days of the initial purchase, with no more than one transaction refunded per account.checked 11 Oct 2026
- Slack integration
- Conversations create a new thread in the team's support channel, and Slack's mobile app can be used to chat and receive notifications.checked 11 Oct 2026
- Support
- The site invites customers to contact support through its chat widget or by email.checked 11 Oct 2026
- Visitor tracking
- Yeschecked 22 Sep 2026
- Website chatbot
- Nochecked 22 Sep 2026
Money
- Free plan
- Yeschecked 22 Sep 2026
The company
- Headquarters
- United Stateschecked 28 Sep 2026
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