Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs Smallchat
What both publish
| Fact | Chatwoot | Smallchat |
|---|---|---|
| Chat channels | omnichannel | website+messaging |
| Free plan | Yes | Yes |
| Live agent chat | Yes | Yes |
| Support | Community Edition support is provided through Discord and GitHub, while Premium Support adds priority email support and Enterprise includes phone support and developer office hours. | The site invites customers to contact support through its chat widget or by email. |
| Visitor tracking | Yes | Yes |
| Website chatbot | Yes | No |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
Smallchat plans
- Growth$19.99 a month
- Business$39.99 a month
- PersonalFree
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick Smallchat if…
You want what its maker publishes above — check its page for the details.