Freshchat
8.8#2 in live chat softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitFreshchat vs Smallchat
What both publish
| Fact | Freshchat | Smallchat |
|---|---|---|
| Chat channels | omnichannel | website+messaging |
| Free plan | Yes | Yes |
| Headquarters | San Mateo, California, United States | United States |
| Live agent chat | Yes | Yes |
| Support | Freshchat provides support through phone, live chat, email, community forums, and a knowledge base. | The site invites customers to contact support through its chat widget or by email. |
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
Smallchat plans
- Growth$19.99 a month
- Business$39.99 a month
- PersonalFree
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.
Pick Smallchat if…
You want what its maker publishes above — check its page for the details.