Front is customer communication software with shared inboxes, ticket automation, SLA management, a help center, a customer portal, and API access.
Alternatives to AzureDesk
Jitbit Helpdesk converts requests from email, web portals, live chat, and APIs into trackable tickets for internal IT support and external customer service.
Vision Helpdesk offers Help Desk, Satellite Help Desk, Service Desk, and Live Chat products for customer service and IT support.
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HelpCrunch
AndroidiOSWebAPI7.7From $15 a month - 5
Intercom
Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.
AndroidiOSWeb7.7From $19 a month - 6

Re:amaze
Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses.
AndroidiOSWebAPI7.5From $29 a month - 7

Freshdesk
Freshdesk is customer service software for organizing support requests and conversations across email, web forms, chat, social networks, and messaging channels.
Free planAPI7.4From $19 a month - 8

Znuny
Znuny is an open-source IT service management and helpdesk platform for service management, IT, and customer support.
Free planWebAPILinuxSelf-hosted7.4From $4,499 a year - 9

Deskpro
Deskpro is a help desk platform for customer support, IT, HR, and operations teams.
AndroidiOSWebAPI7.3From $39 a month - 10

Help Scout
Help Scout is customer support software that brings email, SMS, social, chat, and voice into a shared Inbox.
Free planAPI7.2From $25 a month - 11

Gorgias
Gorgias is a helpdesk designed for ecommerce customer experience teams, bringing support conversations, customer data, workflows, and an AI Agent together.
AndroidiOSWebAPI7.1 - 12

osTicket
osTicket is an open-source support ticketing system for handling inquiries received through email, web forms, and API.
Free planWebAPISelf-hosted7.1From $12 a month - 13

FreeScout
Free planAndroidiOSWebAPI7.0Free plan - 14

Kustomer
Kustomer is an AI-native customer experience platform for managing customer relationships and service interactions.
AndroidiOSWebAPI6.8 - 15

LiveAgent
LiveAgent is a customer-support platform that brings communication channels into one dashboard or inbox.
API6.8From $15 a month - 16

SupportBee
WebAPI6.6From $20 a month - 17

Zoho Desk
Free planAPI6.6From ₹420 a month - 18

Pega Customer Service
Pega Customer Service is an omnichannel digital engagement solution for enterprises.
AndroidiOSWebAPI6.5 - 19
ProProfs Help Desk
ProProfs Help Desk organizes customer support around tickets in a shared inbox.
Free planAPI6.3From $29.99 a month - 20
ManageEngine SupportCenter Plus
ManageEngine SupportCenter Plus is a help desk product for customer support work.
Free planAPI6.2From $100 a month - 21

Gladly
WebAPI5.9 - 22
Zendesk AI Agents
Zendesk AI Agents is a paid customer-service offering for handling support conversations across social, web, mobile, voice, email, and messaging channels.
Web5.8From $228 a year - 23

Dixa
API5.7From €89 a month - 24
5.7From $24 a month - 25

Hiver
API5.7From $25 a month - 26

Richpanel
API5.7From $0.20 a month - 27

TeamSupport
TeamSupport is a paid customer support platform from TeamSupport, a company founded in 2008 and headquartered in Dallas, Texas, United States.
API5.7From $45 a month - 28

UVdesk
API5.6From $11 a month - 29

Zammad
API5.1
