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29 alternatives · from customer service - midmarket software

Alternatives to AzureDesk

17.9
Front logo

Front is customer communication software with shared inboxes, ticket automation, SLA management, a help center, a customer portal, and API access.

AndroidiOSWeb
From $25 a month
27.9

Jitbit Helpdesk converts requests from email, web portals, live chat, and APIs into trackable tickets for internal IT support and external customer service.

AndroidiOSWeb
Price on the maker’s site
37.8

Vision Helpdesk offers Help Desk, Satellite Help Desk, Service Desk, and Live Chat products for customer service and IT support.

AndroidiOSWeb
Price on the maker’s site
  1. 4HelpCrunch logo

    HelpCrunch

    AndroidiOSWebAPI
    7.7From $15 a month
  2. 5

    Intercom

    Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.

    AndroidiOSWeb
    7.7From $19 a month
  3. 6Re:amaze logo

    Re:amaze

    Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses.

    AndroidiOSWebAPI
    7.5From $29 a month
  4. 7Freshdesk logo

    Freshdesk

    Freshdesk is customer service software for organizing support requests and conversations across email, web forms, chat, social networks, and messaging channels.

    Free planAPI
    7.4From $19 a month
  5. 8Znuny logo

    Znuny

    Znuny is an open-source IT service management and helpdesk platform for service management, IT, and customer support.

    Free planWebAPILinuxSelf-hosted
    7.4From $4,499 a year
  6. 9Deskpro logo

    Deskpro

    Deskpro is a help desk platform for customer support, IT, HR, and operations teams.

    AndroidiOSWebAPI
    7.3From $39 a month
  7. 10Help Scout logo

    Help Scout

    Help Scout is customer support software that brings email, SMS, social, chat, and voice into a shared Inbox.

    Free planAPI
    7.2From $25 a month
  8. 11Gorgias logo

    Gorgias

    Gorgias is a helpdesk designed for ecommerce customer experience teams, bringing support conversations, customer data, workflows, and an AI Agent together.

    AndroidiOSWebAPI
    7.1
  9. 12osTicket logo

    osTicket

    osTicket is an open-source support ticketing system for handling inquiries received through email, web forms, and API.

    Free planWebAPISelf-hosted
    7.1From $12 a month
  10. 13FreeScout logo

    FreeScout

    Free planAndroidiOSWebAPI
    7.0Free plan
  11. 14Kustomer logo

    Kustomer

    Kustomer is an AI-native customer experience platform for managing customer relationships and service interactions.

    AndroidiOSWebAPI
    6.8
  12. 15LiveAgent logo

    LiveAgent

    LiveAgent is a customer-support platform that brings communication channels into one dashboard or inbox.

    API
    6.8From $15 a month
  13. 16SupportBee logo
    6.6From $20 a month
  14. 17Zoho Desk logo

    Zoho Desk

    Free planAPI
    6.6From ₹420 a month
  15. 18Pega Customer Service logo

    Pega Customer Service

    Pega Customer Service is an omnichannel digital engagement solution for enterprises.

    AndroidiOSWebAPI
    6.5
  16. 19

    ProProfs Help Desk

    ProProfs Help Desk organizes customer support around tickets in a shared inbox.

    Free planAPI
    6.3From $29.99 a month
  17. 20

    ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus is a help desk product for customer support work.

    Free planAPI
    6.2From $100 a month
  18. 21Gladly logo

    Gladly

    WebAPI
    5.9
  19. 22

    Zendesk AI Agents

    Zendesk AI Agents is a paid customer-service offering for handling support conversations across social, web, mobile, voice, email, and messaging channels.

    Web
    5.8From $228 a year
  20. 23Dixa logo

    Dixa

    API
    5.7From €89 a month
  21. 24HappyFox Help Desk logo
    5.7From $24 a month
  22. 25Hiver logo
    5.7From $25 a month
  23. 26Richpanel logo
    5.7From $0.20 a month
  24. 27TeamSupport logo

    TeamSupport

    TeamSupport is a paid customer support platform from TeamSupport, a company founded in 2008 and headquartered in Dallas, Texas, United States.

    API
    5.7From $45 a month
  25. 28UVdesk logo
    5.6From $11 a month
  26. 29Zammad logo
    5.1

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