TeamSupport
TeamSupport is a paid customer support platform from TeamSupport, a company founded in 2008 and headquartered in Dallas, Texas, United States.
What TeamSupport is
TeamSupport is a paid customer support platform from TeamSupport, a company founded in 2008 and headquartered in Dallas, Texas, United States. It brings support work into a shared inbox and includes SLA management, a help center, ticket automation, and a customer portal. API access is available, and the listed platform is API. The product includes five agent seats. TeamSupport offers three plans, all billed annually. Starter costs $45 a month, billed at 45 dollars monthly, with a maximum of five users. Professional costs $65 a month and supports unlimited users. Scale costs $85 a month and also supports unlimited users. There is no free plan. These tiers let a small team compare a five-user limit with two unlimited-user options while retaining the same core support functions. Buyers can visit teamsupport.com for product information.
Good
- Shared inbox for support work
- SLA management included
- Help center and customer portal
- Ticket automation available
- Unlimited users on Professional and Scale
Watch out
- No free plan
- Starter limited to five users
- Plans billed annually
- Listed platform is API
Who it suits
TeamSupport suits support teams needing shared ticket handling, service-level management, self-service resources, customer access, and automation. The plans also serve teams that need either a five-user cap or unlimited users.
Verdict
TeamSupport covers shared support operations, service levels, self-service, customer access, and ticket automation. Its annual plans differ mainly by user limits and price.
Plans and prices
From TeamSupport's own pricing page, checked 25 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $45 a month | Maximum 5 users · $45/month, billed annually |
| Professional | $65 a month | Unlimited users · $65/month, billed annually |
| Scale | $85 a month | Unlimited users · $85/month, billed annually |
The facts
Each one read from TeamSupport's own pages, with the date it was checked.
What it does
- API access
- Yeschecked 25 Sep 2026
- Customer portal
- Yeschecked 25 Sep 2026
- Help center
- Yeschecked 25 Sep 2026
- Included agent seats
- 5checked 25 Sep 2026
- Paid from
- 45checked 25 Sep 2026
- Shared inbox
- Yeschecked 25 Sep 2026
- SLA management
- Yeschecked 25 Sep 2026
- Ticket automation
- Yeschecked 25 Sep 2026
The company
- Founded
- 2008checked 28 Sep 2026
- Headquarters
- Dallas, Texas, United Stateschecked 28 Sep 2026
Money
- Free plan
- Nochecked 25 Sep 2026
