Best Customer Support Software in 2026

Zammad

Front

Front is customer communication software with shared inboxes, ticket automation, SLA management, a help center, a customer portal, and API access.

Vision Helpdesk

Vision Helpdesk offers Help Desk, Satellite Help Desk, Service Desk, and Live Chat products for customer service and IT support.

Intercom

Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.

Re:amaze

Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses.

Freshdesk

Freshdesk is customer service software for organizing support requests and conversations across email, web forms, chat, social networks, and messaging channels.

Help Scout

Help Scout is customer support software that brings email, SMS, social, chat, and voice into a shared Inbox.

Gorgias

Gorgias is a helpdesk designed for ecommerce customer experience teams, bringing support conversations, customer data, workflows, and an AI Agent together.

osTicket

osTicket is an open-source support ticketing system for handling inquiries received through email, web forms, and API.

FreeScout

Andrea Helpdesk

Kayako

Kayako is an AI help desk and customer support platform from a company founded in 2001.

Kustomer

Kustomer is an AI-native customer experience platform for managing customer relationships and service interactions.

LiveAgent

LiveAgent is a customer-support platform that brings communication channels into one dashboard or inbox.

Zoho Desk

LibreDesk

Go Help Desk

Zendesk AI Agents

Zendesk AI Agents is a paid customer-service offering for handling support conversations across social, web, mobile, voice, email, and messaging channels.

Dixa

Faveo Helpdesk

HappyFox Help Desk

Richpanel