
Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
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| Fact | Chatwoot | TeamSupport |
|---|---|---|
| Founded | 2016 | 2008 |
| Free plan | Yes | No |
| Included agent seats | 2 | 5 |
| Paid from | 19 | 45 |
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
TeamSupport suits support teams needing shared ticket handling, service-level management, self-service resources, customer access, and automation. The plans also serve teams that need either a five-user cap or unlimited users.