Intercom
8.5#9 in chatbot buildersFrom $19 a monthAndroidiOSWeb
VisitIntercom vs TeamSupport
TeamSupport
5.7#16 in support botsFrom $45 a monthAPI
VisitWhat both publish
| Fact | Intercom | TeamSupport |
|---|---|---|
| Founded | 2011 | 2008 |
| Free plan | No | No |
| Headquarters | San Francisco, California, United States | Dallas, Texas, United States |
| Paid from | 29 | 45 |
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
TeamSupport plans
- Starter$45 a month
- Professional$65 a month
- Scale$85 a month
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.
Pick TeamSupport if…
TeamSupport suits support teams needing shared ticket handling, service-level management, self-service resources, customer access, and automation. The plans also serve teams that need either a five-user cap or unlimited users.