
Zammad
The facts below are what the maker publishes about Zammad, checked and dated. Our editors have not written about it yet.
Plans and prices
From Zammad's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter v2 | — | 5 agents · 10 MB attachments · 20 GB storage |
| Professional v2 | — | 35 agents · 35 MB attachments · 50 GB storage |
| Plus v2 | — | Unlimited agents · 50 MB attachments · 150 GB storage |
| Business | — | 15 service requests · 6-hour maximum response time |
| Enterprise | — | 45 service requests · 4-hour maximum response time |
| Corporation | — | 95 service requests · 2-hour maximum response time |
The facts
Each one read from Zammad's own pages, with the date it was checked.
What it does
- API access
- Yeschecked 20 Sep 2026
- Customer portal
- Yeschecked 20 Sep 2026
- Help center
- Yeschecked 20 Sep 2026
- Included agent seats
- 5checked 20 Sep 2026
- Shared inbox
- Yeschecked 20 Sep 2026
- SLA management
- Yeschecked 20 Sep 2026
- Ticket automation
- Yeschecked 20 Sep 2026
The company
- Founded
- 2016checked 28 Sep 2026
Money
- Free plan
- Yeschecked 20 Sep 2026
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