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Zammad

Place
#93 of 101
Score
5.8
Zammad's website

The facts below are what the maker publishes about Zammad, checked and dated. Our editors have not written about it yet.

Plans and prices

From Zammad's own pricing page, checked 20 Sep 2026.

All about pricing
PlanPriceWhat it gives you
Starter v2—5 agents · 10 MB attachments · 20 GB storage
Professional v2—35 agents · 35 MB attachments · 50 GB storage
Plus v2—Unlimited agents · 50 MB attachments · 150 GB storage
Business—15 service requests · 6-hour maximum response time
Enterprise—45 service requests · 4-hour maximum response time
Corporation—95 service requests · 2-hour maximum response time

The facts

Each one read from Zammad's own pages, with the date it was checked.

What it does

API access
Yeschecked 20 Sep 2026
Customer portal
Yeschecked 20 Sep 2026
Help center
Yeschecked 20 Sep 2026
Included agent seats
5checked 20 Sep 2026
Shared inbox
Yeschecked 20 Sep 2026
SLA management
Yeschecked 20 Sep 2026
Ticket automation
Yeschecked 20 Sep 2026

The company

Founded
2016checked 28 Sep 2026

Money

Free plan
Yeschecked 20 Sep 2026

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