GLPI is an IT management platform covering helpdesk tickets, asset inventory, and service management.
Best Configuration Management Database in 2026
Configuration management database tools help record IT assets, their relationships and the services they support. They can also cover discovery, service mapping and change management. If you need phone access, check whether the product has an Android app and what that app can do. Compare web, API, self-hosted, Linux and Windows support, plus iOS where offered, along with pricing and the listed management features.
Jira is a project management tool for teams that need to plan, organize and track work.
i-doit provides IT documentation and CMDB capabilities for recording assets, software, licenses, contracts, organizations, and people.
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ManageEngine ServiceDesk Plus
AndroidiOSWebAPI8.0From $10 a month - 5

Alloy Navigator
AndroidiOSWebAPI7.9From $19 a month - 6

Freshservice
Freshservice is an AI-powered IT management solution designed to simplify employee experiences.
AndroidiOSWebAPI7.9From $19 a month - 7

SysAid
SysAid is an IT service management platform for handling incidents, service requests, changes, and problems.
AndroidiOSWebAPI7.9From $89 a month - 8

TOPdesk
TOPdesk is service management software for teams handling tickets, service requests, knowledge, and assets across IT, Facility Management, and HR.
AndroidiOSWebAPI7.8From £51 a month - 9
iTop
iTop is an open-source IT service management platform from Combodo, built around a service catalog and a configuration management database (CMDB).
Free planOpen sourceWebAPILinuxSelf-hosted7.7Free plan - 10
Vivantio
Vivantio is a service management platform for IT, customer service, HR, facilities, and other service teams.
Free planWebAPISelf-hosted7.6Free plan - 11

Znuny
Znuny is an open-source IT service management and helpdesk platform for service management, IT, and customer support.
Free planWebAPILinuxSelf-hosted7.4From $4,499 a year - 12

SolarWinds Service Desk
SolarWinds Service Desk is a cloud-based IT service management platform with incident, asset, configuration, and change management tools.
AndroidiOSWebAPI7.2From $39 a month - 13

Alemba Service Manager
Alemba Service Manager is IT service management and enterprise service management software for large and mid-sized organizations with mature, governed operations.
AndroidiOSWebAPI6.8 - 14

Virima Discovery and ViVID Service Mapping
Virima Discovery and ViVID Service Mapping brings IT discovery, a discovery-populated CMDB, service maps, and asset intelligence together to show…
WebAPILinuxmacOS6.7From $4,740 a year - 15

Faddom
Faddom discovers hybrid IT environments and maps connections among servers, dependencies, and business applications.
WebLinuxSelf-hostedWindows6.6 - 16

Hornbill CMDB
AndroidiOSWebAPI6.6 - 17

InvGate Asset Management
AndroidWebWindowsmacOS6.6From $5 a year - 18

ManageEngine AssetExplorer
ManageEngine AssetExplorer is asset-management software available as cloud or on-premises, with a free edition and a 30-day fully functional trial.
Self-hosted6.6From $955 a year - 19
Ralph
Ralph is a free, open-source system for managing assets, data center infrastructure, and configuration items in data centers and back offices.
Free planWebAPILinuxmacOS6.6Free plan - 20

Automic Continuous Delivery Automation
Automic Continuous Delivery Automation orchestrates application releases and deployments, with real-time monitoring and release reporting.
WebAPILinuxSelf-hosted6.5 - 21

CMDBuild
CMDBuild is an open-source web environment for configuring custom asset-management applications.
Free planWebAPILinuxmacOS6.5Free plan - 22

Device42
WebAPILinuxmacOS6.5 - 23

Infraon ITSM
WebAPISelf-hosted6.4From $19 a month - 24

CMW Lab CMDB and Service Inventory
WebAPISelf-hosted6.3From $349 a year - 25

IFS Enterprise Service Management
IFS Enterprise Service Management brings internal service requests and support functions together across IT and business departments.
AndroidiOSWebWindows6.3
Choosing well
Check phone and deployment support
Android appears among the platform options for this category, alongside web, API, self-hosted, Linux and Windows. Check the product details before relying on phone access.
A self-hosted deployment may suit teams that want to run the system themselves, while a web service can simplify access across devices.
Compare free access and paid pricing
Free plans are offered by tools such as CMDBuild and GLPI. GLPI also lists paid access from €19 per user per month, while Alloy Navigator and Freshservice list plans from $19 per month with annual billing.
Pricing on request appears for products including Alemba Service Manager, Automic Continuous Delivery Automation, CMDB-360 and Device42. Trial periods include 14 days for Faddom and Freshservice, and 45 days for GLPI.
Review discovery and asset limits
Compare how a product handles discovery and the asset limit shown in its listing. These details indicate whether the system can cover the inventory size and intake process you need.
Check documentation for the asset types you plan to record and how discovered items are kept current.
Match relationship and service mapping
Relationship mapping shows links between configuration items, while service mapping connects those items to supported services. Compare both fields when dependencies matter.
Change management is a separate comparison point. Review how the tool records or controls changes to tracked items and services.
Check API access and licensing
API access can matter when the CMDB must exchange information with other systems. Confirm the available API details for the product you are considering.
Open-source code is offered by tools in this category. If you need to read or change the code, check the tool's licence and deployment requirements.
Questions people ask
Do configuration management databases have Android apps?
Android is listed as a platform in this category, but support differs by product. Check the individual listing for Android availability and app scope.
Are free plans available?
Yes. CMDBuild lists a free plan, and GLPI lists a free plan alongside paid access and a trial.
Can I try a CMDB tool before paying?
Trial access is offered by products including Automic Continuous Delivery Automation, CMDB-360, Faddom, Freshservice and GLPI. Trial lengths differ.
Can these tools run on my own servers?
Self-hosted deployment is one of the platform options in this category. Confirm that the product you choose supports the operating environment you use.
What features should I compare?
Compare free plan, paid-from price, deployment, discovery, asset limit, relationship mapping, service mapping, change management and API access.

