Virima Discovery and ViVID Service Mapping
Virima Discovery and ViVID Service Mapping brings IT discovery, a discovery-populated CMDB, service maps, and asset intelligence together to show operational…
What Virima Discovery and ViVID Service Mapping is
Virima Discovery and ViVID Service Mapping brings IT discovery, a discovery-populated CMDB, service maps, and asset intelligence together to show operational context across hybrid IT environments. It supports agent-based and agentless discovery with configurable scan schedules. ViVID creates interactive maps of asset connections and supported services, helping teams see the potential scope of changes or incidents. Virima also checks discovered configuration states against CMDB records and highlights discrepancies, such as changed attributes or devices no longer in service that remain marked active. Bidirectional synchronization is available with ServiceNow, Jira Service Management, Ivanti, Halo, Xurrent, Hornbill, and TeamDynamix. The cloud-native SaaS platform is hosted on AWS; Enterprise also offers private hosting and on-premises deployment, while air-gapped deployment requires configuration confirmation. Business Pro costs $395 a year, billed annually, and includes 2,000 assets, three Discovery App installations, standard support, and three hours of onboarding consultation. Enterprise pricing is by custom quote. A full-featured trial is available.
Good
- Agent-based and agentless hybrid discovery.
- Interactive maps show asset and service connections.
- Flags discrepancies between discoveries and CMDB records.
- Bidirectional sync with several service management tools.
- Full-featured trial available.
Watch out
- No free plan is listed.
- Business Pro costs $395 a year.
- Business Pro includes three Discovery App installations.
- Air-gapped deployment requires configuration confirmation.
Who it suits
Virima suits enterprise IT teams managing complex hybrid environments, including IT Operations, ITAM, Infrastructure, compliance, and GRC leaders. It is especially relevant to teams that need discovery, CMDB accuracy checks, and service-impact views.
Verdict
Virima combines discovery, CMDB reconciliation, and service mapping for teams that need a connected view of hybrid IT. Business Pro has a defined annual price and installation limit; Enterprise pricing is custom.
Plans and prices
From Virima Discovery and ViVID Service Mapping's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Business Pro | $4,740 a year | 2,000 assets included, expandable up to 6,000 · 3 discovery app installations · Standard support · 3 hours onboarding consultation · Billed annually — $4,740/year; shown as $395 $416 /mo; intro pricing through Dec 2026 |
| Enterprise | Priced on request | Any number of assets · Unlimited discovery app installations · Priority support · Private hosting/on-prem available · Custom quote |
The facts
Each one read from Virima Discovery and ViVID Service Mapping's own pages, with the date it was checked.
What it does
- CMDB accuracy
- Virima reconciles discovered configuration states against CMDB records and surfaces discrepancies such as changed attributes, new devices, or decommissioned CIs still marked active.checked 30 Sep 2026
- Discovery
- Virima supports agent-based and agentless discovery across hybrid environments, with configurable scan schedules.checked 30 Sep 2026
- Hosting
- Virima describes itself as a cloud-native SaaS platform hosted on AWS infrastructure across U.S. and international data centers.checked 30 Sep 2026
- Integrations
- Virima supports bidirectional sync with ServiceNow, Jira Service Management, Ivanti, Halo, Xurrent, Hornbill, and TeamDynamix.checked 30 Sep 2026
- Intended users
- Virima says it is built for enterprise IT teams managing complex hybrid environments, including IT Operations, ITAM, Infrastructure, compliance, and GRC leaders.checked 30 Sep 2026
- On-premises option
- Private hosting and on-prem deployment are available on Enterprise; fully air-gapped deployments require the team to confirm configuration requirements.checked 30 Sep 2026
- Product
- Virima combines IT discovery, a discovery-populated CMDB, ViVID service maps, and asset intelligence to provide operational context across hybrid IT environments.checked 30 Sep 2026
- Security certifications
- Virima states that it holds SOC 2 Type 2 and ISO/IEC 27001:2022 certifications.checked 30 Sep 2026
- Support
- Business Pro includes standard support through the in-app Support Portal, while Enterprise includes priority support with same-business-day response.checked 30 Sep 2026
The company
- Headquarters
- Cumming, Georgia, United Stateschecked 28 Sep 2026
Where it runs
- Platform limits
- Business Pro includes three Discovery App installations, while Enterprise allows unlimited installations; each Discovery App is installed on a Windows server controlled by the customer.checked 30 Sep 2026
- Service mapping
- ViVID renders dynamic, interactive maps of asset connections, supported services, and the potential impact scope of changes or incidents.checked 30 Sep 2026
Money
- Trial
- Virima offers full-featured trials for evaluating discovery, CMDB accuracy, and ViVID service mapping in the customer’s environment.checked 30 Sep 2026
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