i-doit
i-doit provides IT documentation and CMDB capabilities for recording assets, software, licenses, contracts, organizations, and people.
What i-doit is
i-doit provides IT documentation and CMDB capabilities for recording assets, software, licenses, contracts, organizations, and people. Teams can choose from more than 70 predefined device classes or create custom classes and data fields. The software also offers location management, PDF exports, individual access restrictions, dependency and service mapping, discovery imports, and ownership tracking. More than 50 add-ons cover automation, ISMS, GRC, monitoring, and other uses. Listed integrations and import options span service desks such as OTRS Community Edition, KIX, and Zammad; directories such as LDAP and Active Directory; monitoring tools such as Nagios and Checkmk; and inventory tools such as JDisc and OCS. Its API can connect with software including ERP systems. Deployment is hybrid, with Linux, Windows, web, API, and self-hosted platforms listed. Pricing is available on request, and the 30-day trial supports up to 5,000 objects. Standard packages up to 10,000 objects are offered in counts of 1,000, 5,000, or 10,000; prepaid subscription terms start at one month.
Good
- More than 70 predefined device classes are available.
- Supports custom classes, data fields, and access restrictions.
- More than 50 add-ons cover several operational areas.
- 30-day trial supports up to 5,000 objects.
Watch out
- Pricing is available on request.
- No free plan is listed.
- Standard packages up to 10,000 objects offer only three counts.
- Cloud instances do not provide direct SSH or filesystem access.
Who it suits
i-doit is aimed at organizations of all sizes that need structured IT documentation and CMDB capabilities. It may fit teams in infrastructure, finance, healthcare, government, IT services, or industry.
Verdict
i-doit combines asset documentation, CMDB functions, mapping, imports, and a broad add-on ecosystem. Check its object-count packages and request pricing to assess the subscription that fits your organization.
Plans and prices
From i-doit's own pricing page, checked 14 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| i-doit | €48.65 a month | Starting price shown by GetApp · subscription |
| i-doit pro flex | Priced on request | More than 10,000 objects; object count chosen individually; contact sales above 50,000 · subscription; terms from 1 month, 20% discount for terms of 12 months or more |
| i-doit pro large | Priced on request | 10,000 objects · subscription; terms from 1 month, 20% discount for terms of 12 months or more |
| i-doit pro medium | Priced on request | 5,000 objects · subscription; terms from 1 month, 20% discount for terms of 12 months or more |
| i-doit pro small | Priced on request | 1,000 objects · subscription; terms from 1 month, 20% discount for terms of 12 months or more |
The facts
Each one read from i-doit's own pages, with the date it was checked.
What it does
- Add-ons
- More than 40 add-ons extend i-doit with analytics, forms, workflow automation, document generation and API capabilities.checked 14 Oct 2026
- API
- i-doit exposes a JSON-RPC API at the instance URL with /src/jsonrpc.php appended.checked 14 Oct 2026
- API authentication
- API calls require an API key, and a dedicated user account can be enabled for permission assignment and traceability.checked 14 Oct 2026
- API scaling limitation
- The documentation warns that thousands of requests should use one idoit.login session because excessive sessions can make an instance stop functioning.checked 14 Oct 2026
- Asset documentation
- i-doit documents hardware, software, licences, contracts, people, organizations and locations in one repository.checked 14 Oct 2026
- CLI extensibility
- A public i-doit CLI provides command-line access to CMDB data and automation workflows.checked 14 Oct 2026
- Cloud capacity
- The cloud FAQ specifies up to 50,000 objects, 1 GB dedicated file storage and approximately 15-minute provisioning per instance.checked 14 Oct 2026
- Cloud hosting
- i-doit Cloud is hosted in German ISO 27001-certified data centers, with GDPR compliance, SSL and automated backups.checked 14 Oct 2026
- Cloud limits
- The cloud instance is designed for up to 50,000 objects with 1 GB of dedicated storage, and direct SSH or filesystem access is unavailable.checked 2 Oct 2026
- Cloud security
- The i-doit cloud documentation says data is stored encrypted, servers are located in Germany in ISO 27000 certified data centers, and backups are created automatically and regularly.checked 2 Oct 2026
- CMDB model
- The system models servers, networks, software, contracts, locations and their relationships as configuration items.checked 14 Oct 2026
- Deployment
- i-doit can be self-hosted on a company server or consumed as an i-doit-operated cloud instance.checked 14 Oct 2026
- Directory integration
- LDAP and Active Directory can provide centralized user and permission management.checked 14 Oct 2026
- Discovery
- Network discovery data can be imported through tools such as JDisc Discovery, and GetApp reviewers rate device auto-discovery 5.0/5 from one review.checked 14 Oct 2026
- Documentation and support
- The knowledge base covers installation, updates, configuration, add-ons, known errors, API methods, FAQs and use cases, with forum and email support links.checked 14 Oct 2026
- Features
- The product offers more than 70 predefined device classes, custom classes and data fields, location management, PDF exports, and individual access restrictions.checked 2 Oct 2026
- GRC and compliance
- The product ecosystem supports ISO 27001, NIS2, GDPR, ISO 9001, TISAX, BSI C5 and BSI IT-Grundschutz use cases.checked 14 Oct 2026
- Import integrations
- Importers support Microsoft Excel, ACMP, GLPI, VMware, Pit-M, ServiceNow and Matrix42, among others.checked 14 Oct 2026
- Integrations
- The maker lists integrations or import options for service desks such as OTRS Community Edition, KIX, and Zammad, directories such as LDAP and Active Directory, monitoring tools such as Nagios and Checkmk, and inventory tools such as JDisc and OCS.checked 2 Oct 2026
The company
- Company history
- The i-doit group says it was founded in Düsseldorf in 1996.checked 2 Oct 2026
- Company size and headquarters
- LinkedIn lists i-doit Group as a software-development company headquartered in Düsseldorf with 11–50 employees.checked 14 Oct 2026
- Founded and customers
- Main Capital states that i-doit was founded in 1996, has about 40 employees and serves roughly 1,700 customers.checked 14 Oct 2026
- Headquarters
- Düsseldorf, Germanychecked 28 Sep 2026
Money
- Free plan
- Nochecked 20 Sep 2026
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