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Best Zendesk Contact Center Alternatives in 2026

12 apps from call center software ranked against Zendesk Contact Center on the same published basis.

  1. 1
    Freshcaller Free plan AndroidiOSWeb $15/mo8.9
    Zendesk Contact Center vs Freshcaller
  2. 2
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo8.6
    Zendesk Contact Center vs Genesys Cloud CX
  3. 3
    Amazon Connect Free trial AndroidapiiOSWeb 8.6
    Zendesk Contact Center vs Amazon Connect
  4. 4
    8x8 Contact Center AndroidapiiOSMacWeb 8.5
    Zendesk Contact Center vs 8x8 Contact Center
  5. 5
    RingCentral RingCX apiMacWebWin $65/mo8.3
    Zendesk Contact Center vs RingCentral RingCX
  6. 6
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo8.3
    Zendesk Contact Center vs Dialpad Support
  7. 7
    GoTo Contact Center WinMaciOSAndroidWeb 8.1
    Zendesk Contact Center vs GoTo Contact Center
  8. 8
    Google Contact Center AI Platform WebiOSAndroid 7.9
    Zendesk Contact Center vs Google Contact Center AI Platform
  9. 9
    Daktela Contact Center Free trial AndroidapiiOSMacWeb €12/mo7.9
    Zendesk Contact Center vs Daktela Contact Center
  10. 10
    Zoom Contact Center 7.8
    Zendesk Contact Center vs Zoom Contact Center
  11. 12
    OpenScape Contact Center Enterprise WebWin 7.8
    Zendesk Contact Center vs OpenScape Contact Center Enterprise
  12. 13
    Talkdesk CX Cloud Web $85/mo7.8
    Zendesk Contact Center vs Talkdesk CX Cloud
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