UJET
The facts below are what the maker publishes about UJET, checked and dated. Our editors have not written about it yet.
Plans and prices
From UJET's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic | $65 a month | PSTN voice · standard reports and dashboards · single sign-on · CRM adapters · Web SDK · standard support · per user/month |
| Pro | $99 a month | Basic plus agent desktop · SMS blending · Smart Actions · Mobile SDK · advanced reports and dashboards · APIs and data exporter · premium support · per user/month |
| Enterprise | $120 a month | Pro plus chat · email · SMS · social channels · per user/month |
| Digital | $69 a month | Chat, email, SMS, social, and in-app voice · agent desktop · advanced reports and dashboards · APIs and data exporter · Web and Mobile SDKs · premium support · per user/month |
The facts
Each one read from UJET's own pages, with the date it was checked.
What it does
- Agent desktop
- UJET Agent Desktop is a web-based application that combines contact center tools, customer information, and workflows in one workspace.checked 30 Sep 2026
- AI and CX
- UJET offers a CCaaS and Workforce Management platform with AI for customer experience, agents, and contact center operations.checked 30 Sep 2026
- Channels
- The Enterprise plan includes chat, email, SMS, and social channels, while the Digital plan includes in-app voice.checked 30 Sep 2026
- CRM data handling
- UJET says customer data and PII are stored in the customer’s CRM or private data repository and that it minimizes PII stored on its platform.checked 30 Sep 2026
- Integrations
- UJET lists integrations including Google, HubSpot, Kustomer, Salesforce, Microsoft Dynamics, Oracle, Zendesk, Freshdesk, Zoho, ServiceNow, and SAP.checked 30 Sep 2026
- Intended customers
- UJET says its platform supports organizations of any size and reports serving companies in over 20 countries.checked 30 Sep 2026
- Outbound dialer
- Yeschecked 23 Sep 2026
- Paid add-ons
- The pricing page lists add-ons including chat, email, SMS, social, outbound dialer, co-browsing, Workforce Management, and conversational AI features.checked 30 Sep 2026
- Paid from
- 65checked 23 Sep 2026
- Product
- UJET describes itself as a cloud contact center platform that unifies voice, chat, and mobile into contextual customer journeys.checked 30 Sep 2026
- Security
- UJET says its platform is independently audited and certified annually, and that communications data is encrypted, transferred to customer-controlled storage, and deleted from its platform after the support session.checked 30 Sep 2026
- Support
- Basic includes Standard Support, while Pro, Enterprise, and Digital include Premium Support.checked 30 Sep 2026
The company
- Founded
- 2015checked 28 Sep 2026
- Headquarters
- San Francisco, California, United Stateschecked 28 Sep 2026
Money
- Free plan
- Nochecked 23 Sep 2026
- Trial
- UJET’s Terms say a user who registers for a free trial can use applicable services free until the trial period ends, a purchased subscription starts, or UJET terminates the trial; no trial duration is stated there.checked 30 Sep 2026
Where it runs
- Mobile agent app
- The agent app for iOS and Android supports receiving and transferring calls and chats, outbound calls, CRM access, and switching between desktop and mobile.checked 30 Sep 2026
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