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UJET vs VICIdial

UJET logo

UJET

7.8#21 in call center softwareFrom $65 a month
AndroidiOSWebAPI
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VICIdial logo

VICIdial

8.8#2 in call center softwareFree plan
Free planAndroidiOSWebAPI
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What both publish

FactUJETVICIdial
Free planNoYes
HeadquartersSan Francisco, California, United StatesSt. Petersburg, Florida, United States
IntegrationsUJET lists integrations including Google, HubSpot, Kustomer, Salesforce, Microsoft Dynamics, Oracle, Zendesk, Freshdesk, Zoho, ServiceNow, and SAP.Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP.
Outbound dialerYesYes
ProductUJET describes itself as a cloud contact center platform that unifies voice, chat, and mobile into contextual customer journeys.VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer.

UJET plans

  • Basic$65 a month
  • Pro$99 a month
  • Enterprise$120 a month
  • Digital$69 a month

VICIdial plans

  • Free Open-Source DownloadFree
  • VICIhost hosting$400 a month
  • Additional VICIhost server provisioning$500, paid once
  • VICIhost initial provisioning$1,000, paid once

Pick UJET if…

You want what its maker publishes above — check its page for the details.

Pick VICIdial if…

You want what its maker publishes above — check its page for the details.

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