Alternatives to Jitbit Helpdesk

17.9

Front

Front is customer communication software with shared inboxes, ticket automation, SLA management, a help center, a customer portal, and API access.

AndroidiOSWeb

From $25 a month

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27.8

VH

Vision Helpdesk

Vision Helpdesk offers Help Desk, Satellite Help Desk, Service Desk, and Live Chat products for customer service and IT support.

AndroidiOSWeb

Price on the maker’s site

VisitDetails

37.7

HelpCrunch

AndroidiOSWeb

From $15 a month

VisitDetails

4. 4IN

   Intercom

   Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.

   AndroidiOSWeb
   7.7From $19 a month
   Visit
5. 5

   Re:amaze

   Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses.

   AndroidiOSWebAPI
   7.5From $29 a month
   Visit
6. 6

   Freshdesk

   Freshdesk is customer service software for organizing support requests and conversations across email, web forms, chat, social networks, and messaging channels.

   Free planAPI
   7.4From $19 a month
   Visit
7. 7

   Znuny

   Znuny is an open-source IT service management and helpdesk platform for service management, IT, and customer support.

   Free planWebAPILinuxSelf-hosted
   7.4From $4,499 a year
   Visit
8. 8

   Deskpro

   Deskpro is a help desk platform for customer support, IT, HR, and operations teams.

   AndroidiOSWebAPI
   7.3From $39 a month
   Visit
9. 9

   Help Scout

   Help Scout is customer support software that brings email, SMS, social, chat, and voice into a shared Inbox.

   Free planAPI
   7.2From $25 a month
   Visit
10. 10

    Gorgias

    Gorgias is a helpdesk designed for ecommerce customer experience teams, bringing support conversations, customer data, workflows, and an AI Agent together.

    AndroidiOSWebAPI
    7.1
    Visit
11. 11

    osTicket

    osTicket is an open-source support ticketing system for handling inquiries received through email, web forms, and API.

    Free planWebAPISelf-hosted
    7.1From $12 a month
    Visit
12. 12

    FreeScout

    Free planAndroidiOSWebAPI
    7.0Free plan
    Visit
13. 13

    Kustomer

    Kustomer is an AI-native customer experience platform for managing customer relationships and service interactions.

    AndroidiOSWebAPI
    6.8
    Visit
14. 14

    LiveAgent

    LiveAgent is a customer-support platform that brings communication channels into one dashboard or inbox.

    API
    6.8From $15 a month
    Visit
15. 15

    SupportBee

    WebAPI
    6.6From $20 a month
    Visit
16. 16

    Zoho Desk

    Free planAPI
    6.6From ₹420 a month
    Visit
17. 17

    Pega Customer Service

    Pega Customer Service is an omnichannel digital engagement solution for enterprises.

    AndroidiOSWebAPI
    6.5
    Visit
18. 18PH

    ProProfs Help Desk

    ProProfs Help Desk organizes customer support around tickets in a shared inbox.

    Free planAPI
    6.3From $29.99 a month
    Visit
19. 19MS

    ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus is a help desk product for customer support work.

    Free planAPI
    6.2From $100 a month
    Visit
20. 20

    Gladly

    WebAPI
    5.9
    Visit
21. 21ZA

    Zendesk AI Agents

    Zendesk AI Agents is a paid customer-service offering for handling support conversations across social, web, mobile, voice, email, and messaging channels.

    Web
    5.8From $228 a year
    Visit
22. 22

    Dixa

    API
    5.7From €89 a month
    Visit
23. 23

    HappyFox Help Desk

    API
    5.7From $24 a month
    Visit
24. 24

    Hiver

    API
    5.7From $25 a month
    Visit
25. 25

    Richpanel

    API
    5.7From $0.20 a month
    Visit
26. 26

    TeamSupport

    TeamSupport is a paid customer support platform from TeamSupport, a company founded in 2008 and headquartered in Dallas, Texas, United States.

    API
    5.7From $45 a month
    Visit
27. 27

    UVdesk

    API
    5.6From $11 a month
    Visit
28. 28

    Zammad

    API
    5.1
    Visit
29. 29AZ

    AzureDesk

    Web
    4.6
    Visit

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