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Best Huawei Cloud Customer Engagement Center Alternatives in 2026

Updated

20 apps from call center software ranked against Huawei Cloud Customer Engagement Center on the same published basis.

  1. 1
    Freshcaller Free plan AndroidiOSWeb $15/mo8.9
    Huawei Cloud Customer Engagement Center vs Freshcaller
  2. 2
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo8.6
    Huawei Cloud Customer Engagement Center vs Genesys Cloud CX
  3. 3
    Amazon Connect Free trial AndroidapiiOSWeb 8.6
    Huawei Cloud Customer Engagement Center vs Amazon Connect
  4. 4
    8x8 Contact Center AndroidapiiOSMacWeb 8.5
    Huawei Cloud Customer Engagement Center vs 8x8 Contact Center
  5. 5
    GoTo Contact Center AndroidiOSMacWebWin 8.4
    Huawei Cloud Customer Engagement Center vs GoTo Contact Center
  6. 6
    RingCentral RingCX apiMacWebWin $65/mo8.3
    Huawei Cloud Customer Engagement Center vs RingCentral RingCX
  7. 7
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo8.3
    Huawei Cloud Customer Engagement Center vs Dialpad Support
  8. 8
    Avaya Experience Platform apiself-hostedWeb $48/mo8.1
    Huawei Cloud Customer Engagement Center vs Avaya Experience Platform
  9. 9
    Google Contact Center AI Platform WebiOSAndroid 7.9
    Huawei Cloud Customer Engagement Center vs Google Contact Center AI Platform
  10. 10
    Daktela Contact Center Free trial AndroidapiiOSMacWeb €12/mo7.9
    Huawei Cloud Customer Engagement Center vs Daktela Contact Center
  11. 11
    Zoom Contact Center 7.8
    Huawei Cloud Customer Engagement Center vs Zoom Contact Center
  12. 12
    Zendesk Contact Center Web $33/mo7.8
    Huawei Cloud Customer Engagement Center vs Zendesk Contact Center
  13. 13
    OpenScape Contact Center Enterprise WebWin 7.8
    Huawei Cloud Customer Engagement Center vs OpenScape Contact Center Enterprise
  14. 14
    Talkdesk CX Cloud Web $85/mo7.8
    Huawei Cloud Customer Engagement Center vs Talkdesk CX Cloud
  15. 15
    uContact WebiOSAndroid $59.99/mo7.8
    Huawei Cloud Customer Engagement Center vs uContact
  16. 16
    Agentforce Contact Center WebiOSAndroid $50/mo7.8
    Huawei Cloud Customer Engagement Center vs Agentforce Contact Center
  17. 17
    Exotel Contact Center Free trial apiLinuxMacWebWin $70/mo7.8
    Huawei Cloud Customer Engagement Center vs Exotel Contact Center
  18. 18
    C-Zentrix Contact Center Free plan AndroidapiiOSself-hostedWeb Free7.8
    Huawei Cloud Customer Engagement Center vs C-Zentrix Contact Center
  19. 19
    Mitel CX 7.7
    Huawei Cloud Customer Engagement Center vs Mitel CX
  20. 20
    Twilio Flex Free trial apiself-hostedWeb $1/mo7.7
    Huawei Cloud Customer Engagement Center vs Twilio Flex

Huawei Cloud Customer Engagement Center alternatives compared

#AppScoreFree planFromRuns on
1Freshcaller8.9Free plan$15/moAndroid, iOS, Web
2Genesys Cloud CX8.6No$75/moWeb, Windows, Mac, iOS, Android
3Amazon Connect8.6NoAndroid, API, iOS, Web
48x8 Contact Center8.5Android, API, iOS, Mac, Web, Windows
5GoTo Contact Center8.4Android, iOS, Mac, Web, Windows
6RingCentral RingCX8.3No$65/moAPI, Mac, Web, Windows
7Dialpad Support8.3No$8,095/moAndroid, API, Browser, iOS, Mac, Web, Windows
8Avaya Experience Platform8.1No$48/moAPI, self-hosted, Web
9Google Contact Center AI Platform7.9Web, iOS, Android
10Daktela Contact Center7.9No€12/moAndroid, API, iOS, Mac, Web, Windows
11Zoom Contact Center7.8
12Zendesk Contact Center7.8No$33/moWeb
13OpenScape Contact Center Enterprise7.8Web, Windows
14Talkdesk CX Cloud7.8No$85/moWeb
15uContact7.8No$59.99/moWeb, iOS, Android
16Agentforce Contact Center7.8No$50/moWeb, iOS, Android
17Exotel Contact Center7.8No$70/moAPI, Linux, Mac, Web, Windows
18C-Zentrix Contact Center7.8Free planFreeAndroid, API, iOS, self-hosted, Web
19Mitel CX7.7
20Twilio Flex7.7No$1/moAPI, self-hosted, Web
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Questions about Huawei Cloud Customer Engagement Center alternatives

What is the best alternative to Huawei Cloud Customer Engagement Center?

Freshcaller, number 1 in call center software with a score of 8.9 out of 10. The others here: Genesys Cloud CX, Amazon Connect, 8x8 Contact Center and 16 more.

What is the best free alternative to Huawei Cloud Customer Engagement Center?

Freshcaller is the best-ranked alternative with a free plan. 2 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.