Huawei Cloud Customer Engagement Center
B
B tier on Call Center SoftwareScore 7.0· #46of 126

Summary
Huawei Cloud Customer Engagement Center is ranked #46 of 126 in call center software on Everything Xiaomi, made by Huawei Cloud Customer Engagement Center (Huawei Base, Shenzhen, China).
Huawei Cloud Customer Engagement Center plans and pricing
All plansBasic Agent Inbound voice calls · Routing and queuing · Voice recording · Softphone · Contact management · Manual outbound calls huaweicloud.com · 22 Sept 2026
Professional Agent All Basic Agent functions · Automatic outbound calls huaweicloud.com · 22 Sept 2026
Versatile Agent All Basic Agent functions · All Professional Agent functions · Web chats · Social media agents huaweicloud.com · 22 Sept 2026
Compared on call center software
- Free plan
- Nohuaweicloud.com
- Inbound calling
- Yeshuaweicloud.com
- Outbound dialer
- Yeshuaweicloud.com
- IVR builder
- Yeshuaweicloud.com
- Digital channel scope
- omnichannelhuaweicloud.com
Best Huawei Cloud Customer Engagement Center alternatives
See all 20Where it ranks on Everything Xiaomi
- Best Call Center Software in 2026#46 of 126
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Sources
- huaweicloud.com/intl/en-us/product/cec.html· checked 22 Sept 2026



