Basic Agent
$80 a month
Voice inbound calls · routing and queuing · recording · IVR channels equal to agent count · manual outbound calls
Checked 11 Oct 2026
Plans and prices
Huawei Cloud Customer Engagement Center pricing
Professional Agent
$120 a month
Basic Agent functions · automatic outbound calls
Checked 11 Oct 2026
Versatile Agent
$140 a month
Basic and Professional Agent functions · web chats · social media agents
Checked 11 Oct 2026
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