Salesboom is a paid CRM available on the web, iOS, and Android.
Best Public Sector CRM Software in 2026
Public sector CRM software can organize constituent information, service cases, and relationships with stakeholders. Compare constituent records and case management with audit trails and stakeholder tracking to understand how each option supports the work you need to manage. Outreach channels and deployment options add further considerations, while free plan availability and paid-from pricing help frame costs.…
Parthenon is a constituent relationship management and communications platform for elected officials, available on Android, iOS, and web.
eCasework is cloud-based case management and CRM software for councillors, MLAs, AMs, MPs, MSPs, and unions.
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Casework
Casework is a case management platform for local councils, built to help councillors follow constituent issues from intake through resolution while…
Free planWebAPI7.3From £19 a month - 5
efficy Public Sector CRM
efficy Public Sector CRM helps public organizations receive and manage requests from citizens, constituents, and other users.
AndroidiOSWebAPI7.2From €69 a month - 6
Nagrik Political Suite
Nagrik Political Suite is a digital platform for political offices managing constituency work during and between elections.
AndroidiOSWebSelf-hosted6.8From ₹10,000 a month - 7
SeeClickFix 311 CRM
SeeClickFix 311 CRM helps local governments manage resident service requests and inquiries through a shared system.
AndroidiOSWebAPI6.8 - 8

Pega Government Platform
Pega Government Platform provides reusable components that government agencies can configure to build applications and modernise processes.
AndroidiOSWebLinux6.6 - 9

ContactWise CRM Constituent Edition
ContactWise CRM Constituent Edition is a constituent-focused CRM for state legislatures and state and local government organizations.
iOSWebAPILinux6.4 - 10
6.3From £11.25 a month - 11
ASAI Engage for Government
ASAI Engage for Government is a cloud-based AI CRM for agencies managing constituent relationships, grants, and programs.
WebAPI6.2From $49 a month - 12
Open Point
Open Point brings community engagement and stakeholder relationship management into a web platform.
WebAPI5.9 - 13
Ready311
Ready311 is a 311 CRM for local governments that combines resident request intake, notifications, mapping, and reporting.
AndroidiOSWebAPI5.9 - 14

CivicTrack
CivicTrack is a web platform for elected officials, municipalities, and nonprofits managing community requests from intake through resolution.
Web5.8From $39 a month - 15

Caseworker.gov
Caseworker.gov is a cloud-based casework and correspondence system for elected members, political groups and their teams.
Web5.7From £15 a month - 16
gov360
gov360 is a web-based finance, accounting, services, and operations suite for government and public-sector organizations.
Web5.7 - 17
GovFlow
GovFlow is an open-source request management system for local governments, covering 311 requests, help desk requests and public questions and answers.
WebAPISelf-hosted5.6 - 18
PublicInput
PublicInput is web-based community engagement and public meeting software for state and local government agencies and their partners.
Web5.6 - 19
Revere CRM
Revere CRM is an AI-powered platform for government offices managing constituent communications, casework, and operations.
Web5.6 - 20

GovXRM
GovXRM is a constituent relationship platform for government that brings resident, business, and property records together with cases and services.
WebAPI5.5 - 21
Salesforce Public Sector Solutions
Salesforce Public Sector Solutions is a web-based platform for public agencies, with tools for case management, constituent records, stakeholder…
Web5.5From $275 a month - 22
Agentforce Public Sector (formerly Public Sector Solutions)
Agentforce Public Sector, formerly Public Sector Solutions, is Salesforce web software for public-sector service delivery and operations.
Web5.4From $275 a month - 23
IEG4 Customer Relationship Management
IEG4 Customer Relationship Management is a web-based CRM for council contact centres and local government staff.
Web5.4 - 24

ServiceNow Public Sector Digital Services
AndroidiOSWeb5.2 - 25
4.8