Caseworker.gov
Caseworker.gov is a cloud-based casework and correspondence system for elected members, political groups and their teams.
What Caseworker.gov is
Caseworker.gov is a cloud-based casework and correspondence system for elected members, political groups and their teams. It brings requests from email, letters, phone calls, website forms, SMS and Twitter into a case-tracking workflow. The system can use electoral rolls, customer lists and other datasets to create records and attach email replies to case files. Users can track case status, review dates, reminders, assignments and progress by case type or tags. Email and letter templates, quick replies and mail merge support correspondence work, while interactive reports, dashboards and citizen segments help review activity. It can also manage Freedom of Information requests and Parliamentary Questions, with subject experts able to log in and edit responses. Caseworker.gov runs in a web interface, needs no installation and works on tablets and other mobile devices. Email and telephone technical support and a free demo are offered.
Good
- Tracks correspondence across email, phone, SMS and other channels
- Automates record creation from datasets
- Includes reminders, assignments and case progress tracking
- Supports FOI requests and Parliamentary Questions
Watch out
- No free plan is listed
- Web platform only
- Prices exclude VAT
Who it suits
It suits elected representatives, political groups and correspondence teams that need to organize constituent casework across several incoming channels. Teams needing FOI or Parliamentary Question workflows may also find its listed functions relevant.
Verdict
Caseworker.gov combines multi-channel correspondence handling with case tracking and reporting for political offices. Its annual per-user pricing and web-only platform are worth considering before choosing it.
Plans and prices
From Caseworker.gov's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Caseworker.gov | £15 a month | Unlimited storage · free updates · email and telephone technical support · prices exclude VAT · 12 month agreement; £180 per user per year |
The facts
Each one read from Caseworker.gov's own pages, with the date it was checked.
What it does
- Automation
- It can use electoral rolls, customer lists and other datasets to automate record creation and assign email replies to case files.checked 4 Oct 2026
- Case tracking
- Users can track status, review dates, reminders, assignments and progress by case type or tags.checked 4 Oct 2026
- Correspondence tools
- Features include email and letter templates, one-click quick replies, and mail merge.checked 4 Oct 2026
- Deployment
- Caseworker.gov is a cloud-based SaaS with a web interface, requires nothing to install and works on iPad, Android tablets and other mobile devices.checked 4 Oct 2026
- FOI and parliamentary questions
- The system can manage Freedom of Information requests and Parliamentary Questions, with subject matter experts able to log in and edit responses.checked 4 Oct 2026
- Incoming requests
- It handles correspondence and requests from email, letters, phone calls, website forms, SMS and Twitter.checked 4 Oct 2026
- Integrations
- The maker lists Office 365, Lotus Notes or IBM Notes, G-Suite, Active Directory single sign-on and G-Suite single sign-on as compatible platforms.checked 4 Oct 2026
- Purpose
- Caseworker.gov provides elected members, political groups and correspondence teams with tools to track casework and correspondence.checked 4 Oct 2026
- Reporting
- The system provides interactive reporting, resident or citizen segments, dashboards and statistics for installations or individual users.checked 4 Oct 2026
- Security
- The maker states that the service uses user-level access controls, 256-bit SSL encryption, Google data centres and second-factor authentication with YubiKeys or a smartphone app.checked 4 Oct 2026
- Support and demo
- The pricing section includes email and telephone technical support and offers a free demo by contacting the team.checked 4 Oct 2026
The company
- Headquarters
- Shipston on Stour, Warwickshire, United Kingdomchecked 28 Sep 2026
- Maker
- Elected Technologies describes itself as a privately held, non-partisan company providing technology and data solutions to elected representatives, individuals and political parties seeking elected office.checked 4 Oct 2026
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