eCasework
- Android app
- Yes
- Free plan
- Trial only
- Paid plans from
- £8.33/mo
- Runs on
- Android, iOS, Web
Summary
eCasework is cloud-based case management and CRM software for councillors, MLAs, AMs, MPs, MSPs, and unions. It brings case records, contacts, email, a diary, and file storage together, with tools to track issues, deadlines, and events. Users can search caseload information and set follow-up reminders. Messages forwarded from configured email addresses can create cases automatically, and correspondence sent from within a case is added to its history. The service runs in a web browser on a computer, tablet, or smartphone without a software download; a calendar link can sync its calendar to iOS or Android devices. The Individuals plan costs £100 per year and includes unlimited cases, up to three caseworkers, unlimited contacts, and dedicated support. A 30-day free trial requires no card details and can be cancelled at any time. A Teams plan is also available by quote. The provider, Porism Ltd., developed the software.
Who it is for
eCasework suits elected representatives and unions that need to manage constituent cases, contacts, correspondence, and deadlines. Individuals and teams can choose plans with different caseworker arrangements.
What is good
- Search across caseload information
- Email forwarding can create cases automatically
- Case correspondence is added to its history
- 30-day trial requires no card details
- Calendar sync for iOS and Android
What to know first
- Individuals plan costs £100 per year
- No free plan
- Teams pricing requires a quote
Verdict
eCasework brings case records, communications, and reminders into a cloud service. Consider the £100 annual Individuals plan or request a quote for Teams.
eCasework plans and pricing
All plansCompared on public sector CRM software
- Free plan
- Noecasework.com
- Case management
- Yesecasework.com
- Constituent records
- Yesecasework.com
- Stakeholder tracking
- Yesecasework.com
- Outreach channels
- emailecasework.com
- Deployment options
- cloudecasework.com
- Audit trails
- Yesecasework.com
Facts
- Purpose
- eCasework is case management and CRM software for councillors, MLAs, AMs, MPs, MSPs and unions.ecasework.com · 29 Sept 2026
- Core features
- It combines case records, contacts, email, a diary and file storage, with tools to track issues, deadlines and events.ecasework.com · 29 Sept 2026
- Search and reminders
- The service offers search across caseload information and reminders to follow up on cases.ecasework.com · 29 Sept 2026
- Email case creation
- Users can automatically create cases by forwarding messages from configured email addresses to their eCasework inbox.help.ecasework.com · 29 Sept 2026
- Email correspondence
- Messages and replies sent from within a case are automatically added to the case history.help.ecasework.com · 29 Sept 2026
- Calendar sync
- Users can sync their eCasework calendar to iOS or Android devices using a calendar link.help.ecasework.com · 29 Sept 2026
- Cloud access
- The web-based service is hosted in the cloud and can be accessed on a computer, tablet or smartphone without downloading software.ecasework.com · 29 Sept 2026
- Security controls
- The site says it requires strong passwords, logs sign-in attempts, blocks suspicious activity, encrypts data in transit and at rest, and backs up the database every minute.ecasework.com · 29 Sept 2026
- Certifications
- The site states that eCasework and its server infrastructure are G-Cloud certified and that the company is ISO 27001:2017 certified.ecasework.com · 29 Sept 2026
- Support
- The site offers a dedicated support team and directs visitors to live chat or [email protected] for help.ecasework.com · 29 Sept 2026
- Trial terms
- The 30-day free trial requires no card details and can be cancelled at any time.ecasework.com · 29 Sept 2026
- Provider
- eCasework was developed by Porism Ltd., whose registered office is listed at 7 Castle Street, Tonbridge, Kent, England, TN9 1BH.ecasework.com · 29 Sept 2026
Company
- Founded
- 1989ecasework.com · 28 Sept 2026
- Headquarters
- Brixton, London, United Kingdomecasework.com · 28 Sept 2026
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Sources
- ecasework.com· checked 29 Sept 2026
- help.ecasework.com/casework/adding-cases/add-a-case-by-ema· checked 29 Sept 2026
- help.ecasework.com/getting-started/your-first-case/how-com· checked 29 Sept 2026
- help.ecasework.com/calendar/sync-share/sync-your-calendar-· checked 29 Sept 2026
- ecasework.com/privacy· checked 29 Sept 2026